Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi everyone, I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601 — Fendy

I've tried to enroll in the developer program 8 days ago. I've submitted contact forms for email response. I've called customer support and they've told me there is no way to actually talk to Developer support outside of filing for a contact us form via the contact us option here in Apple Developer. Today I went to check the status and all of the recent issues I've had are gone. I paid for the membership to Apple Developer program. I have not been emailed or called or contacted in anyway and I still have the option to enroll in the Apple developer program but why would I continue over and over again and throw money away after it? I have my app built and ready for Weatherkit integration and testing but I can't access the resources due to not being enrolled in an active developer program. I literally do not know anywhere else to go for help. What am I supposed to do from here?

Hello everyone, I’m looking for some guidance to see if anyone has experienced a similar issue with the Apple Developer Program membership. About one week ago, I completed the payment for the membership. I received an email with the subject: We’re processing your order Wxxxxxxxxxx That email included the order details and cost, and shortly after that, I also received the CFDI invoice for the payment, so the charge appears to have been completed successfully. However, up to now: I have not received any membership confirmation email The membership does not appear under Subscriptions in my Apple ID It is not active in the Apple Developer app On the Apple Developer website, I still see the usual message as if the membership was not purchased: “Purchase your membership to continue your enrollment. Buy today” I understand Apple mentions that the purchase may take up to 48 hours to process, but it has now been more than a week with no changes. Has anyone else encountered this situation? Is it normal to receive the invoice but not have the membership activated? Would you recommend contacting Apple Developer Support at this point? Thanks in advance for any help or shared experiences.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

I am enrolled in an individual account and have the appropriate previliges on the App Store Connect portal. However upon trying to access the Certificates page, it presents an error message "Unable to find a team with the given Team ID 'to which you belong" My question is, is it possible while adding me to the team, it could possibly only have added me on the App Store Connect portal only and not also on the Apple Developer? How would I be explicitly added also through the Apple Developer account?

Case ID: 102824029037 Hi,Like many other complaints in Feb 2026 forum threads, I enrolled as Individual on Feb 15, 2026. Payment was successfully charged and I received the invoice. However, the dashboard still shows "Subscribe your membership" / "Complete your purchase". No activation/confirmation email has arrived, and I can't access Certificates or add my Team in Xcode. I've contacted support multiple times (requested phone call), but no reply yet. This is delaying my product launch – I need an immediate solution or timeline for activation. Thanks for helping

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan

Hello Apple Developer Support Team, I am looking for guidance regarding a prolonged Apple Developer Program enrollment issue and would appreciate any advice from the community or Apple Developer Support team. I created an Individual Apple Developer account on 10 January 2026 and completed the payment successfully on 11 January 2026. Since then, the enrollment status has remained pending, and I am still unable to access App Store Connect, create certificates, or manage identifiers. Here is what I have already completed from my side:
• Verified my Apple ID with Two-Factor Authentication enabled
• Submitted all required information and provided proper documents during enrollment
• Checked for any pending agreements or additional actions in the developer portal
• Opened an official support case via Apple Developer Contact Support
• Followed up multiple times on the same case Unfortunately, it has now been more than one month, and there has been no response or update from the Apple Developer Support team, while the account remains in pending status. I kindly request guidance from the community and, if possible, visibility from Apple Developer Support regarding the following:
• Is there any direct escalation process for enrollment issues?
• Are there alternative ways to contact Apple when a support case remains unanswered?
• Could there be any additional verification steps that are not visible in the portal? Any professional advice or shared experience would be greatly appreciated. Thank you in advance.

Hi everyone, My Apple Developer Program membership expired back in September 2025. I am trying to renew it now (February), but the "Renew" button is completely missing from the Account tab in the Apple Developer app. I have already contacted Apple Support via email regarding this issue, but I haven't received any response yet. Here is what I have already tried: Verifying I am logged in with the correct Account Holder Apple ID. Logging out and logging back in within the app. Checking the web portal, but it just tells me to use the app to renew. Is there any way to force the renewal option to appear, or does support need to manually refresh my account status? Thanks in advance for any help!

I’m enrolling a small studio (EU, Slovakia) and the portal has been stuck on “Your enrollment is being processed”. I’m currently blocked from shipping builds via App Store Connect, and the lack of any accept/reject decision is starting to impact day-to-day work and planning. If an Apple Staff member can’t review the case details here, could you please route this to the enrollment verification team so they can provide a clear accept/reject decision on the passport photos already uploaded? Actions completed: Feb 3: Uploaded passport photos via the secure upload link following the requested photo requirements. Feb 6: Replied from the correct Apple Account email as instructed. Since Feb 6 there has been no confirmation whether the passport photos are accepted or rejected, and no next-step owner. I also submitted two separate support requests in the portal (email-only, no phone/chat option shown) and received no response. Request: Please confirm whether the passport photos are accepted or rejected. If rejected, please specify the exact requirement that failed so I can re-upload correctly. If accepted, please confirm the next step in the enrollment process. I can provide the enrollment ID, case number, and full identifiers privately if needed.

Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on my iPhone. The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again, even though the process was already completed on my iPhone. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance. Kind regards

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

Hello all, I am trying to submit a request for endpoint security entitlement. I keep getting this error for weeks: This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500

Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.

Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?

I’m having an issue verifying a domain for a Merchant ID. I’m implementing Apple Pay on the web for a demo, and I’ve configured the Azure server to match Apple’s requirements for domain verification, such as the TLS configuration, not requiring client certificates, and ensuring there are no redirects. I’ve run tests with OpenSSL and PowerShell and all responses return HTTP/1.1 200 OK. I also tested the URL Apple says it uses to validate the file under .well-known, and it does show the expected result. I already have the Apple Pay Payment Processing Certificate and the Apple Pay Merchant Identity Certificate approved; the only thing missing is the domain verification. I’m not sure what else to test—if you could help me with a possible solution, I’d really appreciate it. (The project is built in .NET 8 and hosted on Azure App Service.)

Hi everyone, I would like to know how I can get invite with a link to use testflight app. thanks

Hey everyone, I purchased an Apple Developer Program and got my confirmation email that within 48h my developer account should be activated, but it never did. Plus after waiting more than 48h I wrote to support, describing everything, but never heard back from them.

Hello everyone, I’m currently trying to enroll in the Apple Developer Program, but I received the message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Developer Program Support and received a case ID, but so far I haven’t received clear guidance on what specifically needs to be fixed or verified. I’ve checked the following already: Apple ID information matches my legal identity Two-factor authentication is enabled Payment method is valid Address and country details are correct I’ve noticed several similar reports in the forums and even blog posts describing long delays or no resolution, so I wanted to ask developers who experienced this: Did your enrollment eventually get approved after waiting? Did Apple ever explain the issue? Is it better to wait for support to resolve the case, or create a new Apple ID and restart the enrollment process? I’d really appreciate hearing your experiences or any steps that helped resolve this. Thank you!

Hello, I recently purchased the Apple Developer Program and the payment is visible in my Apple subscriptions as active. However, when I open the Apple Developer app, I see the message:“Enrollment through the Apple Developer app is not available for this Apple Account.” When I follow the link to enroll via the website, it asks me to pay again even though I have already been charged. I have contacted support twice but haven’t received a response yet. It seems like my enrollment is stuck or not finalized. Has anyone experienced this before? How did you resolve it? Thanks in advance.