Error code 500 when requesting a System Extension or DriverKit Entitlement

Question

noyna OP

Created 4d

Replies 3

Boosts 2

Participants 3

Hello all, I am trying to submit a request for endpoint security entitlement.

I keep getting this error for weeks:

This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500

Answered by DTS Engineer in 877039022

Hmmmm, if multiple folks are hitting this [1] then it’s clearly not a client-side problem. Given that, I’m going to tweak my advice somewhat. In addition to seeking help via the channel I described above, I also recommend that you report this as a bug against the Developer website.

Once you’re done, please post your bug number, just for the record.

IMPORTANT Normally I recommend against filing ‘me too’ bugs, but in this case I think that’s warranted [2]. noyna, froglike6, and others, please file your own separate bugs and post the bug numbers here.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

[1] Indeed, I just saw another thread about it.

[2] Because I want to make sure we capture the full breadth of the issue.

Boost

Answer 1

DTS Engineer OP

Apple

4d

I recommend that you seek help via Apple > Developer > Contact Us > Development and Technical > Entitlements, which is the standard escalation path for entitlement issues.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 2

froglike6 OP

3d

Same here. Apple Support keeps repeating that I should send them a video recording of the entire process where the HTTP error occurs.

Has this issue been resolved?

1

Answer 3

DTS Engineer OP

Apple

2h

Recommended

Hmmmm, if multiple folks are hitting this [1] then it’s clearly not a client-side problem. Given that, I’m going to tweak my advice somewhat. In addition to seeking help via the channel I described above, I also recommend that you report this as a bug against the Developer website.

Once you’re done, please post your bug number, just for the record.

IMPORTANT Normally I recommend against filing ‘me too’ bugs, but in this case I think that’s warranted [2]. noyna, froglike6, and others, please file your own separate bugs and post the bug numbers here.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

[1] Indeed, I just saw another thread about it.

[2] Because I want to make sure we capture the full breadth of the issue.

0