Hello everyone! We are from Russia, and we no longer have an official Apple store. All phones are imported through parallel imports. Yesterday, my wife logged out of her Apple ID and logged in to someone else's account, and as a result, her phone was in lost and locked mode. We have a sales receipt confirming the purchase, but it is from a Russian store. Can you please tell me if there is a way to unlock the phone or if it is already a brick? Scammers are asking for money to unlock the phone. Thank you in advance for your reply!

WebAuthn Level 3 § 5.1.3 Step 22 Item 4 states the steps a user agent MUST follow when "conditional" mediation is used in conjunction with required user verification: Let userVerification be the effective user verification requirement for credential creation, a Boolean value, as follows. If pkOptions.authenticatorSelection.userVerification is set to required If options.mediation is set to conditional and user verification cannot be collected during the ceremony, throw a ConstraintError DOMException. Let userVerification be true. On my iPhone 15 Pro Max running iOS 18.5, Safari + Passwords does not exhibit this behavior; instead an error is not reported and user verification is not performed (i.e., the UV bit is 0). Per the spec this results in a registration ceremony failure on the server which is made all the more "annoying" since the credential was created in Passwords forcing a user to then delete the credential. : If the Relying Party requires user verification for this registration, verify that the UV bit of the flags in authData is set. In contrast when I use Google Password Manager + Chrome on a Samsung Galaxy S24 running Android 15, user verification is enforced and the UV bit is 1. Either the UV bit should be 1 after enforcing user verification or an error should be thrown since user verification cannot be performed.

Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?

Hi , I have a requirement like, Develop an app for iPad and app uses .net core apis. App will be in kiosk mode, and app doesn't have any type of authentication even OTP also. As the apis will be publishing to all over internet, how can we achieve security to apis? Kindly provide suggestions for this implementation

Hello Apple Team We are integrating App Attest with our backend and seeing a 400 Bad Request response when calling the attestation endpoint. The issue is that the response does not include an X-Request-ID or JSON error payload with id and code, which makes it hard to diagnose. Instead, it only returns a receipt blob. Request Details URL: https://data-development.appattest.apple.com/v1/attestationData Request Headers: Authorization: eyJraWQiOiI0RjVLSzRGV1JaIiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiJOOVNVR1pNNjdRIiwiZXhwIjoxNzU3MDUxNTYwLCJpYXQiOjE3NTcwNDc5NjB9.MEQCIF236MqPCl6Vexg7RcPUMK8XQeACXogldnpuiNnGQnzgAiBQqASdbJ64g58xfWGpbzY3iohvxBSO5U5ZE3l87JjfmQ Content-Type: application/octet-stream Request Body: (Binary data, logged as [B@59fd7d35) Response Status: 400 Bad Request Response Headers: Date: Fri, 05 Sep 2025 04:52:40 GMT x-b3-traceid: 4c42e18094022424 x-b3-spanid: 4c42e18094022424 Response Body (truncated): "receipt": h'308006092A864886F70D01070... Problem The response does not include X-Request-ID. The response does not include JSON with id or code. Only a receipt blob is returned. Questions Can the x-b3-traceid be used by Apple to trace this failed request internally? Is it expected for some failures to return only a receipt blob without X-Request-ID? How should we interpret this error so we can handle it properly in production? Thanks in advance for your guidance.

Hi folks We have a Developer ID Application which we create using electron. We made our last release for our Application on Nov'24 which was correctly working. Using the same code, we tried creating a notarized application again which started showing the following error while opening our Application. Monterey- M2- When we directly run the dmg on the dev machine, it does not give us the prompt. But if we download it from somewhere and run, the prompt comes up even in dev machine. We executed some commands to verify the notarization: 1- spctl --assess -vv /Applications/Refresh\ Pro.app On both dev machine and non-dev machine, the output was "accepted" /Applications/Refresh Pro.app: accepted source=Notarized Developer ID origin=Developer ID Application: Prograde Digital Incorporated (*******) 2- xcrun stapler validate /Applications/Refresh\ Pro.app On dev machine, we executed this command and the output is as follows. Processing: /Applications/Refresh Pro.app The validate action worked! 3- codesign -vvv --deep --strict /Applications/Refresh\ Pro.app/ /Applications/Refresh Pro.app: valid on disk /Applications/Refresh Pro.app: satisfies its Designated Requirement We have created a bug attaching the dmg. Please suggest anything we can try to make the release out the door. Bug link- https://feedbackassistant.apple.com/feedback/16811025

Hi Team, How can we fetch the macOS password requirement(for setting a new password) that are inforce during login for users? Is there a way to get this info in swift programming?

Hi, is it legal to use open APIs to get the users's country country code using the Ip address in the app? I mean I want to know the user country for the game leaderboards data, and there are sites say this is free and open. So, I have two questions, first, is this making the user calling open api to get its country code concept legal? second question, what if these sites suddenly decided that it is not legal to use their apis for commercial use, and i miss that announcement; will you remove my app from the store? or what action will you take exactly?

I am implementing Apple Sign-In for a multi-platform application, specifically for the web component using the REST API flow. I am encountering an invalid_request Invalid web redirect url error when attempting to use a newly registered redirect URL. Here are the details: Original Test URL: I initially registered a redirect URL, let's call it [Your Original Test Redirect URL, e.g., https://test.yourdomain.com/auth/callback], for testing purposes. This URL worked correctly. New Service URL: I then registered a second redirect URL, [Your New Service Redirect URL, e.g., https://www.yourdomain.com/auth/callback], intended for my production service. This URL was registered approximately 5 days ago (including the weekend). The Problem: The new service URL ([Your New Service Redirect URL]) is still not working and consistently returns the invalid_request Invalid web redirect url error. Puzzling Behavior: Furthermore, I have since deleted the original test URL ([Your Original Test Redirect URL]) from the Service ID configuration in the Apple Developer portal. However, the deleted test URL still appears to function correctly when I use it. This situation is highly confusing: The newly registered URL is not working after 5 days, while the URL I have deleted from the configuration is still operational. The Service ID in question is [Your Service ID, e.g., com.yourdomain.service]. Could you please investigate why the new redirect URL ([Your New Service Redirect URL]) is not becoming active and is returning the invalid_request error, and also explain why the deleted URL ([Your Original Test Redirect URL]) remains functional? Any guidance or assistance you can provide to resolve this issue with the new URL would be greatly appreciated. Thank you for your time and support. Sincerely,

Hello Apple Developer Support, I am experiencing an issue with Apple Sign-In and Private Relay across two separate organizations. I have a web application that supports Apple Sign-In, configured under organization ID: 62P86SVLK4. Users can log in using their Apple accounts with the Hide My Email (Private Relay) feature enabled. This web application was created a long time ago and initially only had a web component. Recently, we developed a native mobile version of this application, which also supports Apple Sign-In. However, due to business constraints, the mobile application was created under a different organization ID: T6JT35U9NW. The Issue Since the web and mobile applications are registered under different organizations, accounts created using Apple Sign-In with Private Relay are not recognized across both applications. For example: A user creates an account in the web app using Apple Sign-In with Private Relay. When they attempt to log in to the mobile app with Apple Sign-In (also using Private Relay), authentication fails because the generated Private Relay email addresses do not match between the two organizations. Question Is there any way to link Private Relay accounts across these two organizations so that users who signed up on the web application can log in to the mobile application seamlessly? I appreciate any guidance on how to resolve this issue. Best regards, Kamil Gronert

I have a launch daemon that's using the Endpoint Security framework which also is causing high memory usage (in Activity Monitor memory column shows for example 2GB and Real Memory 11MB) when building a big project in Xcode. Is it some kind of memory caching by the system? leaks -forkCorpse seems to not show any leaks. How can I attach with heap or Instruments without the process being killed with "ENDPOINTSECURITY, Code 2 EndpointSecurity client terminated because it failed to respond to a message before its deadline"?

We are using SecPKCS12Import C API in our application to import a self seigned public key certificate. We tried to run the application for the first time on Tahoe and it failed with OSStatus -26275 error. The release notes didn't mention any deprecation or change in the API as per https://developer.apple.com/documentation/macos-release-notes/macos-26-release-notes. Are we missing anything? There are no other changes done to our application.

Recently, we received an user enquiry regarding the inability to perform bookings for the app. After investigation, we found that the issue appears to be caused by the failure of the Apple DeviceCheck service. Based on our checks, approximately 0.01% of requests fail each day (e.g., on 26 June: 6 failures out of 44,544 requests) when using Apple DeviceCheck. Could you please assist in raising the following enquiries with Apple Support? What is the typical failure rate of Apple DeviceCheck? Are there any reliability metrics or benchmarks for its performance? How can the failures be prevented, or is there a recommended retry mechanism to handle such failures? Does the iOS version affect the performance or reliability of Apple DeviceCheck? Are there known issues or limitations with specific iOS versions? How long does the token remain valid, and when should a new one be retrieved? Does using a jailbroken device affect the functionality of Apple DeviceCheck?

We have a macOS app that has a Photos Extension, which shares documents with the app via an app group container. Historically we used to have an iOS-style group identifier (group.${TeamIdentifier}${groupName}), because we were lead by the web interface in the developer portal to believe this to be the right way to name groups. Later with the first macOS 15 betas last year there was a bug with the operating system warning users, our app would access data from different apps, but it was our own app group container directory. Therefore we added a macOS-style group identifier (${TeamIdentifier}${groupName}) and wrote a migration of documents to the new group container directory. So basically we need to have access to these two app group containers for the foreseeable future. Now with the introduction of iOS-style group identifiers for macOS, Xcode Cloud no longer archives our app for TestFlight or AppStore, because it complains: ITMS-90286: Invalid code signing entitlements - Your application bundle’s signature contains code signing entitlements that aren’t supported on macOS. Specifically, the “[group.${TeamIdentifier}${groupName}, ${TeamIdentifier}${groupName}]” value for the com.apple.security.application-groups key in isn’t supported. This value should be a string or an array of strings, where each string is the “group” value or your Team ID, followed by a dot (“.”), followed by the group name. If you're using the “group” prefix, verify that the provisioning profile used to sign the app contains the com.apple.security.application-groups entitlement and its associated value(s). We have included the iOS-style group identifier in the provisioning profile, generated automatically, but can't do the same for the macOS-style group identifier, because the web interface only accepts identifiers starting with "group". How can we get Xcode Cloud to archive our app again using both group identifiers? Thanks in advance

Hello, I am at wits' end with the Apple Sign-in api. I have tested in stage and it works beautifully, but when i push to production it gives me the error "invalid_client". I'm confident the setup is correct, when I asked Apple for help over the phone, they sent me a few forums with no answers. Has anyone had the same issue? How did you resolve? Could it be because I have two app IDs and two service IDs? (prod + stage) Help!

Hi, I’d like to confirm something regarding the hosting of the apple-app-site-association (AASA) file. We have a server that publicly hosts the AASA file and is accessible globally. However, this server sits behind an additional security layer (a security server/reverse proxy). My question is: Will this security layer affect Apple’s ability to access and validate the AASA file for Universal Links or App Clips? Are there specific requirements (e.g. headers, redirects, TLS versions, etc.) that we need to ensure the security server does not block or modify? Any guidance or best practices would be appreciated.

Hello, Is there any way to detect if the iOS screen is currently being shared via FaceTime or iPhone Mirroring? Our application relies on this information to help ensure that users are not accessing it from one location while physically being in another.

Our organization operates a web platform that hosts numerous newspaper properties. We recently acquired a new newspaper and are in the process of integrating it into our platform. As part of this transition, we’ve successfully transferred the App and App ID for the acquired newspaper into our Apple Developer portal. However, no Service ID associated with Sign in with Apple was included in the transfer. Our current implementation uses a single, unified Service ID for all existing newspaper properties. This Service ID facilitates OAuth via a centralized Identity Server. The organization we acquired provided a CSV file containing a list of transport_ids, and based on our understanding, we’re expected to use the Apple endpoint: https://appleid.apple.com/auth/usermigrationinfo to initiate a registration process by submitting our Service ID (client_id) along with each transport ID. This step is required before users can sign in, and it should return the existing relay email address. We have a few key concerns: Service ID Compatibility It appears that users cannot be transferred between Service IDs. In our case, there are now two: a.) Our existing Service ID (used across all current newspaper properties) b.) A separate Service ID previously associated with the acquired newspaper 3.) Due to architectural constraints, our platform cannot dynamically toggle between multiple Apple Service IDs. All properties authenticate through our unified Identity Server bound to our existing Service ID. 4.) Is it possible to call /usermigrationinfo using our existing Service ID rather than the one originally used by the acquired property? 5.) Relay Email and Apple ID Consistency 6.) We’re seeing conflicting information about whether the Apple relay email address (@privaterelay.appleid.com) and the Apple user ID are preserved during this migration. Some sources suggest that the relay email and Apple ID are tightly coupled to both the Service ID and Team ID. 7.) If we call /usermigrationinfo with our existing Service ID, will the same relay email be returned, or will Apple issue a new one?

Would really appreciate support with this invalid_client issue: I have a web app and have aligned the JWT Header and Payload JWT Header { "alg": "ES256", "kid": "ABC123DEFG" } JWT Payload { "iss": "DEF123GHIJ", "iat": 1234567890, "exp": 1234567890, "aud": "https://appleid.apple.com", "sub": "com.yourapp.service" The domains and callback are aligned and correct I've even created a new p8 and updated the Key_ID Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded However, still no luck. Can anyone assist with identifying the possible error? Many thanks

I modified the system.login.screensaver rule in the authorization database to use "authenticate" instead of "use-login-window-ui" to display a custom authentication plugin view when the screensaver starts or the screen locks. However, I noticed an issue when the "Require Password after Display is Turned Off" setting is set to 5 minutes in lock screen settings: If I close my Mac’s lid and reopen it within 5 minutes, my authentication plugin view is displayed as expected. However, the screen is not in a locked state—the desktop remains accessible, and the black background that typically appears behind the lock screen is missing. This behavior differs from the default lock screen behavior, where the screen remains fully locked, and the desktop is hidden. Has anyone encountered this issue before? Is there a way to ensure the screen properly locks when using authenticate in the screensaver rule?