Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Privacy & Security Resources
General: Forums topic: Privacy & Security Privacy Resources Security Resources Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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467
Jul ’25
Privacy Resources
General: Forums topic: Privacy & Security Forums tag: Privacy Developer > Security — This also covers privacy topics. App privacy details on the App Store UIKit > Protecting the User’s Privacy documentation Bundle Resources > Privacy manifest files documentation TN3181 Debugging an invalid privacy manifest technote TN3182 Adding privacy tracking keys to your privacy manifest technote TN3183 Adding required reason API entries to your privacy manifest technote TN3184 Adding data collection details to your privacy manifest technote TN3179 Understanding local network privacy technote Handling ITMS-91061: Missing privacy manifest forums post Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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206
Jul ’25
App transfer- get transfer {"error":"invalid_request"}
Migrating APP and users, obtaining the user's transfer_sub, an exception occurred: {"error":"invalid_request"} `POST /auth/usermigrationinfo HTTP/1.1 Host: appleid.apple.com Content-Type: application/x-www-form-urlencoded Authorization: Bearer {access_token} sub={sub}&target={recipient_team_id}&client_id={client_id}&client_secret={client_secret} The specific request is as follows: 15:56:20.858 AppleService - --> POST https://appleid.apple.com/auth/usermigrationinfo 15:56:20.858 AppleService - Content-Type: application/x-www-form-urlencoded 15:56:20.858 AppleService - Content-Length: 395 15:56:20.858 AppleService - Authorization: Bearer a56a8828048af48c0871e73b55d8910aa.0.rzvs.96uUcy1KBqo34Kj8qrPb4w 15:56:20.858 AppleService - 15:56:20.858 AppleService - sub=001315.1535dbadc15b472987acdf634719a06a.0600&target=WLN67KBBV8&client_id=com.hawatalk.live&client_secret=eyJraWQiOiIzODg5U1ZXNDM5IiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiJRMzlUU1BHMjk3IiwiaWF0IjoxNzU1MDcxNzc5LCJleHAiOjE3NTUwNzUzNzksImF1ZCI6Imh0dHBzOi8vYXBwbGVpZC5hcHBsZS5jb20iLCJzdWIiOiJjb20uaGF3YXRhbGsubGl2ZSJ9.8i9RYIcepuIiEqOMu1OOAlmmjnB84AJueel21gNapiNa9pr3498Zkj8J5MUIzvvnvsvUJkKQjp_VvnsG_IIrTA 15:56:20.859 AppleService - --> END POST (395-byte body) 15:56:21.675 AppleService - <-- 400 Bad Request https://appleid.apple.com/auth/usermigrationinfo(816ms) 15:56:21.675 AppleService - Server: Apple 15:56:21.675 AppleService - Date: Wed, 13 Aug 2025 07:56:22 GMT 15:56:21.675 AppleService - Content-Type: application/json;charset=UTF-8 15:56:21.675 AppleService - Content-Length: 27 15:56:21.675 AppleService - Connection: keep-alive 15:56:21.675 AppleService - Pragma: no-cache 15:56:21.675 AppleService - Cache-Control: no-store 15:56:21.676 AppleService - 15:56:21.676 AppleService - {"error":"invalid_request"} 15:56:21.676 AppleService - <-- END HTTP (27-byte body) ` Current Team ID: Q39TSPG297 Recipient Team ID: WLN67KBBV8 CLIENT_ID: com.hawatalk.live
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186
Aug ’25
OAuth SignIn - Invalid Grant
Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards
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628
Aug ’25
signInWithAppleButton not respond
Hi, My app keeps getting rejected during App Review with the reason that the Sign in with Apple button is unresponsive. However, I have tested it extensively on: • A real iPad Pro (iPadOS 18.3.2) • Multiple Xcode simulators • Including an iPad Air 5th simulator (18.3.1) In all of these cases, the button works correctly. The reviewer mentioned they are using an iPad Air 5th running iPadOS 18.3.2, which I cannot find as a simulator in Xcode, nor do I have access to this exact device around me. I’m using standard SignInWithAppleButton code with no custom wrappers or UI layers on top. Here is the relevant snippet: GeometryReader { geometry in ZStack { Color.black.opacity(0.3) .ignoresSafeArea() .onTapGesture { prompt = "" showChat = false } VStack(alignment: .leading, spacing: 0){ switch purchaseManager.hasAISubscription { case 1: HStack{ } case 2: HStack{ } case 3: HStack{ } default: HStack{ } } Divider() ScrollView { VStack(alignment: .leading, spacing: 8) { ForEach(filteredChatHistory, id: \.id) { chat in } } Spacer() } .frame(maxHeight: geometry.size.height * 0.7) .defaultScrollAnchor(.bottom) .padding() Divider() HStack(){ if httpManager.isLoggedIn && purchaseManager.hasAISubscription > 0 { } } else if purchaseManager.hasAISubscription == 0{ } else{ Spacer() SignInWithAppleButton(.continue){ request in request.requestedScopes = [.email] } onCompletion: { result in switch result { case .success(let auth): switch auth.credential { case let appleCredential as ASAuthorizationAppleIDCredential: let userID = appleCredential.user saveToKeychain(userID, for: "com.xing-fu.aireader.apple.userid") if let identityTokenData = appleCredential.identityToken, let identityToken = String(data: identityTokenData, encoding: .utf8) { Task { //后端认证过,才算登录成功 await httpManager.loginWithApple(identityToken) } } break default: break } case .failure(let error): print("error") } } .frame(maxWidth: 350, maxHeight: 40) .padding() .cornerRadius(10) Spacer() } } } .overlay( // 边框 RoundedRectangle(cornerRadius: 10) .stroke(Color.g2, lineWidth: 4) ) .background(Color(UIColor.systemBackground)) .cornerRadius(10) // 圆角 .shadow(color: Color.black.opacity(0.1), radius: 5, x: 0, y: 5) .frame(width: geometry.size.width * 0.8) .onDisappear{ httpManager.alertMessage = nil } } }
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156
Mar ’25
AASA not being fetched immediately upon app install
Hi Apple Devs, For our app, we utilize passkeys for account creation (not MFA). This is mainly for user privacy, as there is 0 PII associated with passkey account creation, but it additionally also satisfies the 4.8: Login Services requirement for the App Store. However, we're getting blocked in Apple Review. Because the AASA does not get fetched immediately upon app install, the reviewers are not able to create an account immediately via passkeys, and then they reject the build. I'm optimistic I can mitigate the above. But even if we pass Apple Review, this is a pretty catastrophic issue for user security and experience. There are reports that 5% of users cannot create passkeys immediately (https://developer.apple.com/forums/thread/756740). That is a nontrivial amount of users, and this large of an amount distorts how app developers design onboarding and authentication flows towards less secure experiences: App developers are incentivized to not require MFA setup on account creation because requiring it causes significant churn, which is bad for user security. If they continue with it anyways, for mitigation, developers are essentially forced to add in copy into their app saying something along the lines of "We have no ability to force Apple to fetch the config required to continue sign up, so try again in a few minutes, you'll just have to wait." You can't even implement a fallback method. There's no way to check if the AASA is available before launching the ASAuthorizationController so you can't mitigate a portion of users encountering an error!! Any app that wants to use the PRF extension to encrypt core functionality (again, good for user privacy) simply cannot exist because the app simply does not work for an unspecified amount of time for a nontrivial portion of users. It feels like a. Apple should provide a syscall API that we can call to force SWCD to verify the AASA or b. implement a config based on package name for the app store such that the installation will immediately include a verified AASA from Apple's CDN. Flicking the config on would require talking with Apple. If this existed, this entire class of error would go away. It feels pretty shocking that there isn't a mitigation in place for this already given that it incentivizes app developers to pursue strictly less secure and less private authentication practices.
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384
Aug ’25
Sign In with Apple fails: Error -7003 (AKAuthenticationError) and 1001 (ASAuthorizationError)
I'm developing a Unity iOS app using the official "Sign In with Apple" Unity plugin (v1.5.0), and I'm encountering persistent errors during authentication. Here’s the full context: App Info: Unity version: 6000.0.32f1 Bundle ID: com.pfcgaming.applesignin Sign In with Apple enabled in the Apple Developer portal Real iOS device, not simulator Error Logs: txt Copy Edit Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.pfcgaming.applesignin} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" Description: The operation couldn’t be completed. No credentials available for login. What I’ve Done So Far: Verified "Sign In with Apple" is enabled under the App ID in developer.apple.com. Provisioning profile has been regenerated with correct entitlements. Xcode project has the “Sign In with Apple” capability added. Tested on multiple real iOS devices with iCloud + Keychain enabled. Tried both PerformQuickLogin() and LoginWithAppleId() approaches in the plugin. My Observations: These errors started occurring right after enabling "Sign In with Apple" in the developer portal. Based on some community feedback, there may be a backend propagation delay after enabling SIWA (Sign In With Apple) which might cause these errors. Questions: Is it expected to receive error -7003 or 1001 immediately after enabling SIWA in the Developer Portal? How long does it typically take for entitlement changes to fully propagate? Is there any Apple-recommended workaround to test during this wait time? Any insight or confirmation would be helpful. Thanks in advance!
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80
Jun ’25
Gathering required information for troubleshooting Sign in with Apple authorization and token requests
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your app or web service request, please review TN3107: Resolving Sign in with Apple response errors to learn more about common error causes and potential solutions when performing requests. If the technote does not help identify the cause of the error, I need more information about your app or web services to get started. To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Sign in with Apple authorization and token requests For issues occurring with your native app, perform the following steps: Install the Accounts/AuthKit profile on your iOS, macOS, tvOS, watchOS, or visionOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS, macOS, tvOS, watchOS, or visionOS device. Create a report in Feedback Assistant, and ensure your feedback contains the following information: the primary App ID or Bundle ID the user’s Apple ID, email address, and/or identity token the sysdiagnose gathered after reproducing the issue the timestamp of when the issue was reproduced screenshots or videos of errors and unexpected behaviors (optional) For issues occurring with your web service, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID, email address, and/or identity token the failing request, including all parameter values, and error responses (if applicable) the timestamp of when the issue was reproduced (optional) screenshots or videos of errors and unexpected behaviors (optional) Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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373
Sep ’25
Group with an existing primary App ID Change
Is it possible to change the Primary App ID set in the Group with an existing primary App ID to another Primary App ID within the same group If there is a change, whether the sub values of the token will be changed upon successful login If an app corresponding to the existing Group Primary App ID is deleted from the app store, ask whether or not other apps in the same group are affected and what effect it will have If anyone knows about the above, please let me know please
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115
Apr ’25
Can I still use the private email address if I disable Sign in with Apple?
We currently have an app that uses Sign in with Apple (SIWA), and we are planning to discontinue the SIWA feature. Specifically, we intend to disable SIWA from the app's Capabilities in the Apple Developer Center. My question is, if we disable SIWA, can we continue to use the private email addresses of users who registered using SIWA? Or will disabling SIWA also invalidate the users' private email addresses? We are considering asking users to change to a different, valid email address in our app. However, if the private email addresses are invalidated, we will not be able to disable SIWA until all users have completed the email address change. If anyone has knowledge about these behaviors, please let us know.
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236
Mar ’25
Custom Default Browser Not Receiving ASWebAuthenticationSession SSO After Launching Safari/Chrome
Hi Apple Developer Support, I’m building a macOS app that acts as a default browser. I can confirm that I can set it correctly through System Settings → Default Web Browser. The app implements ASWebAuthenticationSessionWebBrowserSessionHandling to intercept Single Sign-On (SSO) flows. To handle requests, it presents SSO pages in a WKWebView embedded in a window that this app creates and owns - this works perfectly for the initial login flow. However, after I close my WebView window and then launch Safari or Chrome, any subsequent SSO requests open in the newly-launched browser instead of my custom browser, even though it remains selected as the default in System Settings. I’d appreciate any insight on why the system “hands off” to Safari/Chrome in this scenario, and how I can keep my app consistently intercepting all ASWebAuthenticationSession requests. Here are the steps that break down the issue: Launch & confirm that the custom default browser app is the default browser in System Settings → Default Web Browser. Trigger SSO (e.g., try to log in to Slack). App’s WKWebView appears, and the SSO UI works end-to-end. Close the WebView window (I have windowShouldClose callback where I cancel the pending session). Manually launch Safari or Chrome. Trigger SSO again. Observed behaviour: the login URL opens in Safari/Chrome. I am using macOS 15.3.2
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147
May ’25
Update ASCredentialIdentityStore for new Autofill PassKey registration
I have an Autofill Passkey Provider working for Safari and Chrome via WebAuthn protocol. Unfortunately, Chrome will not offer my extension as a logon credential provider unless I add the credential to the ASCredentialIdentityStore. I wonder what is the best way to access the ASCredentialIdentityStore from an AutoFill extension? I understand I cannot access it directly from the extension context, so what is the best way to trigger my container app to run, based on a new WebAuthn registration? The best I can think of so far is for the www site to provide an App Link to launch my container app as part of the registration ceremony. Safari will offer my extension even without adding it to the ASCredentialIdentityStore, so I guess I should file a request with Chrome to work this way too, given difficulty of syncing ASCredentialIdentityStore with WebAuthn registration.
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79
Oct ’25
Apple Sign in Freeze
I was experiencing a weird sign in error when using apple sign in with my app and wanted to put it here for anyone else who might experience it in the future, and so apple can make this requirement more clear. I was using CloudKit and apple sign in. If you are not using both this probably does not apply to you. Every time I would go to sign in in the iOS simulator I would enter my password, hit "sign in", and everything just froze. The very odd reason for this is if you are using iCloudKit and apple sign in you need to go to specifically the "identifiers" in the "Certificates, Identifiers & Profiles" menu (https://developer.apple.com/account/resources/identifiers/list). And from there you specifically need an App ID Configuration with apple sign in enabled. From there you have to have the same exact bundle identifier in Xcode under project settings(not an upper tab just click your project in the left panel). And that should allow you to both pass validation and have your sign in work. Hope this helps!
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189
Jun ’25
Guidance on Building a Custom Referral Attribution System for iOS
Hello, I’m planning to develop a custom referral-based attribution system for my app. The goal is to log the number of installs that come from unique referral links and then track subsequent in‑app analytics (for example, when a user reaches level 5 in a game). I’d also like to capture the user’s country to further segment these analytics. I want to build this system myself—without relying on third‑party services (such as AppsFlyer or Branch) since I only need a few key data points and want to keep costs low. However, I’m aware of the privacy restrictions in iOS and want to ensure that my implementation complies with Apple’s guidelines. Specifically, I would appreciate guidance on the following: Permissible Signals: Is it acceptable to log signals like IP address (or a suitably anonymized version), device model, and timestamp to help correlate the referral click to a successful install and subsequent in‑app events? Are there any other recommended non‑PII signals that can be used to confirm a referral install without risking rejection during App Review? Best Practices: What are the best practices for handling and transmitting these signals (e.g., should IP addresses be truncated or hashed)? How can I ensure that my system remains compliant with Apple’s App Tracking Transparency and other privacy guidelines? I’d appreciate any insights or references to relevant documentation that might help me build this system without getting rejected by Apple. Thank you in advance for your assistance!
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207
Mar ’25
APP ID's indentifier not updating
When implementing Sign In with Apple I created an App ID and a Service ID for my app. I didn't configure the Server-to-Server Notification URL properly there and token revocation didn't work. Later on I updated the url config and the name of the identifiers. However, when I Sign in with Apple in my app I still see the old identifier name in my iPhone Settings->Apple Account->Sign in with Apple. I would assume that if the name doesn't update, the configuration doesn't update either. I'm using automatic Xcode signing, I have deleted all the profiles locally, cleaned project, bumped versions, waited for a week, nothing worked. Token revocation for account deletion doesn't work properly I would assume because of the initial misconfiguration. I want to mention that this is working fine for my development build (another bundleID, AppID, ServiceID) What am I missing here?
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120
Jun ’25
Sudden Increase of Hard Bounce with privaterelay emails
We have been sending emails through Sparkpost via Braze inc. to the Apple Private Relay users with "@privaterelay.appleid.com" starting from around June 20th or so. Upon August 9th 06:00 UTC, we have noticed a sudden increase of "Hard Bounce" for nearly 20,000 users using the Apple's private relay email address, rendering the email sending useless for these customers. We have been constantly been able to send them emails, including just before this timeframe (e.g. August 9th 03:00 UTC), so it was a very sudden purge of the user data that has been done without our consent. From a business perspective, this hurts a lot for the un-sendable users since we have no way of contacting them if not for the private address. We are desperate to know what has happened for these customers that has been "hard bounced". We are suspecting that it should be tied to the private email and the users primary email (or user data's) tie in the Apple server being gone, but not sure enough since there is no such documentation nor any way to acknowledge what has happened anywhere. We will provide any information possible for resolving. Thank you.
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321
Aug ’25
appleid.apple.com IPv6 support
Hi, I've been developing an app with a server. I'm hosting the server on an IPv6-ONLY network that's hidden behind the CloudFlare, so it works flawlessly from the clients point of view, but if server needs to access external resources, they need to be accessible over IPv6. As it turns out, appleid.apple.com doesn't support IPv6, and the Sign In with Apple happens with the help of my server. So, I can't sign users in as Apple doesn't support IPv6 traffic on appleid.apple.com. Are there any plans to support IPv6 in the near future, or should I work on the networking setup to enable IPv4 just for the Apple SSO? Or maybe there's a clever workaround I'm missing?
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287
Jun ’25
Sending emails from AWS SES to private relay service
Feedback report id: FB16605524 I'm trying to send emails to private relay service addresses using AWS SES and emails are not received. My emails are sent from dev@mydomain.fr and I've set a custom FROM domain of mail.mydomain.fr. I've added both domains and the dev@mydomain.fr adress to the "Certificates, Identifies & Profiles" section. I've set up DKIM and SPF for both. Attached a redacted version of email headers. email_headers_redacted.txt
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326
Mar ’25
Inconsistent "Sign in with Apple" behaviour: Missing Claims in ID Token and App Icon/Name Issues
Context We are experiencing inconsistent behaviour with "Sign in with Apple" across different environments (we have an app for "A" and "B" regions) on our web client in browsers. Specifically, we have observed two key issues: Missing email and email_verified Claims in ID Token In some cases, the ID token received after successful authentication does not contain the email and email_verified claims. Here the docs state that "Alternatively, if the managed Apple ID is in Apple School Manager, the email claim may be empty. Students, for example, often don’t have an email that the school issues.", but this was experienced with a non-student Apple ID. This issue was observed for certain users in the "A" environment, while the same users had no issues in the "B" environment. For one affected user, removing and re-enabling the "Sign in with Apple" integration resolved the issue (https://account.apple.com/account/manage/section/security). However, for another user, the integration could not be removed, preventing this workaround (button was active, but did nothing). In contrast, for some users, authentication works correctly in both environments without missing claims. Inconsistent Display of App Icon and App Name The app icon and app name do not always appear on the Apple login interface. One user observed that the app icon and name were displayed in "A" but not in "B". Another user had the opposite experience, with the app icon and name appearing in "B" but not in "A". A third user did not see the app icon or name in either environment. Questions Why does the app icon and name not always appear on the "Sign in with Apple" login screen? How is it possible that the ID token sometimes lacks email and email_verified claims when using the same Apple ID in different environments?
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487
Mar ’25