Issue
Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later.
IMEI
ICCID
PhoneNumber
This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information.
Request XML
<?xml version=\"1.0\" encoding=\"UTF-8\"?>
<!DOCTYPE plist PUBLIC \"-//Apple//DTD PLIST 1.0//EN\" \"http://www.apple.com/DTDs/PropertyList-1.0.dtd\">
<plist version=\"1.0\">
<dict>
<key>CommandUUID</key>
<string><!-- Here is CommandUUID --></string>
<key>Command</key>
<dict>
<key>RequestType</key>
<string>DeviceInformation</string>
<key>Queries</key>
<array>
<string>IMEI</string>
<string>ICCID</string>
<string>PhoneNumber</string>
</array>
</dict>
</dict>
</plist>
Explore the intersection of business and app development. Discuss topics like device management, education, and resources for aspiring app developers.
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We are going to replace our iPhone SE to iPhone 16e.
The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE
Both phones run on the same iOS version (18.5)
Has anyone else experienced the same issue?
I initially thought the iPhone 16e was the successor to the iPhone SE
Topic:
Business & Education
SubTopic:
Device Management
Three months ago I molded a mold program. I believe could be tweaked and tried unlined zero code. swear. anyway I would like to scale with some people if I can go to commercial area code phoned series and calls.and if I have rights. but my next moves for them. on iOS I think they should have a seri settings. where they can call seri.on settings, and it jump many codes-and navigation is hard. plus I think seri can help in settings expecially since seri settings is verbal drop. if the words fit or are similar it cues goes to but you have to hard call the switch.so there’s no hey no Sami where you setting no Sammy right I think it could skip cauldron and everything verbally either. Seri settings I think iOS should try it.
Topic:
Business & Education
SubTopic:
Device Management
Hello All,
I am currently developing a mobile management system using declarative management and for the most part it is pretty great. There is one consistent issue I have run into and it comes when testing VPP app installs with not enough licenses.
When my server detects that it can't provide a license ID it will return a 404, which causes the rest of the DM syncing to stop, and the activation to throw an error.
Per the documentation for using simple activation:
An array of strings that specify the identifiers of configurations to install. A failure to install one of the configurations doesn’t prevent other configurations from installing
The above would imply that if a config fails it should not affect anything else (aside from possibly reporting an error.
Am I returning the wrong error code for it to continue or is the behavior correct and the documentation is wrong?
Any additional info would be useful
I'm currently implementing a managed app using the new AppConfig specification. I referred to Apple's official documentation: Specifying and decoding a configuration.
Based on the example provided in the "Publish your configuration specification" section, I structured my application configuration plist like this:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>configuration</key>
<dict>
<key>account</key>
<dict>
<key>username</key>
<string>test user</string>
<key>password</key>
<string>test 123</string>
</dict>
<key>domain</key>
<string>test example.com</string>
</dict>
</dict>
</plist>
When I deployed this configuration via my MDM server, the server reported valid for the activation, configuration and asset (which is the plist), but the configuration did not reflect or apply within my app. My app was unable to retrieve these settings.
After some troubleshooting, I found that removing the top-level <key>configuration</key> wrapper resolved the issue. The following plist structure successfully pushed the configuration to my app:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>account</key>
<dict>
<key>username</key>
<string>test user</string>
<key>password</key>
<string>test 123</string>
</dict>
<key>domain</key>
<string>test example.com</string>
</dict>
</plist>
My question is:
Is the inclusion of the <key>configuration</key> wrapper (as shown in the Apple documentation example) incorrect for the current AppConfig implementation? Or is this structure intended for a future release (e.g., iOS 26 or beyond) and the documentation implicitly refers to it, causing confusion for current implementation?
Any clarification would be greatly appreciated!
Thank you!
I am a developer distributing an enterprise app.
Recently, some users have intermittently encountered an error message on iOS 18.5 stating:
"Unable to install this app because its integrity could not be verified."
While the issue could not be reproduced on iPhone 15 / iOS 18.5, we have received reports that it does occur on the following devices:
iPhone 14 / iOS 18.5,
iPhone 14 Pro / iOS 18.5,
iPhone 14 Plus / iOS 18.5,
iPhone 16 Pro Max / iOS 18.5,
Are there any known issues or recommended solutions regarding this behavior?
Thank you in advance for your assistance.
Topic:
Business & Education
SubTopic:
General
Hi guys, I need to configure a VPN to work only for specific apps. I already have a supervised iPhone, and I’ve successfully configured the VPN, but right now it applies to the whole phone. I need it to work just for some apps.
I tried using both Apple Configurator and iMazing, but I can’t find this option there.
We install two in-house apps.
The first app is installed using the standard in-house method, while the second app is installed via MDM commands.
Both apps share the same Team ID and use Keychain sharing to exchange data.
However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly.
However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly.
We have thoroughly reviewed the logs but have not been able to find a solution.
Your assistance would be greatly appreciated.
We have extracted and attached the device logs that were generated during the error occurrence.
log.log
I created a provisional profile from apple developer portal for my iOS app. The expiry date shown in the profile is 21-April 2026. However, when I build the app with this provisional profile the expiry date shown in the app is 11 Dec, 2025. My iOS distribution certificate expires only in November 2026. I see a embeded.mobileprovision profile inside the app, and it has an expiry of 11-Dec-2025. I did a clean build,, cleared unnecessary profiles from profile folder, created a new provisional profile and tried, but nothing seems help.
We have a few apps, and no other app has this issue. We do annual release of all apps together for provisional profile renewal. As this app expiry is different, it will cause lot of difficulty for us next year. Will you please help me to resolve this issue?
Thanks.
Hi Apple Team & Community,
The new Introduction of Platform SSO during ADE Enrollment is Great And we tried implementing this. As a Rule mentioned in the Documentation Initially MDM Server should send 403 response with Response Body adhering to ErrorCodePlatformSSORequired when HTTP Header for MachineInfo request contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true
There are contradictory claims mentioned in Document,
In Process Platform SSO Required Response it is mentioned that MDM Server should send body as JSON Object for ErrorCodePlatformSSORequired Example below
>>>>> Response
HTTP/1.1 403 Forbidden
Content-Type: application/json
Content-Length: 558
{
"code": "com.apple.psso.required",
"description": "MDM Server requires the user to authenticate with Identity Provider - BY MEMDM",
"message": "The MDM server requires you to authenticate with your Identity Provider. Please follow the instructions provided by your organization to complete the authentication process - BY MEMDM",
"details": {
"Package": {
"ManifestURL": "https://platform-sso-node-server.vercel.app:443/manifest"
},
"ProfileURL": "https://platform-sso-node-server.vercel.app:443/profile",
"AuthURL": "https://platform-sso-node-server.vercel.app:443/auth"
}
}
But in the same Document a Sample HTTP Response was Provided but seems to be XML format as below
>>>>> Response
HTTP/1.1 403 Forbidden
Content-Type: application/xml
Content-Length: 601
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Code</key>
<string>com.apple.psso.required</string>
<key>Details</key>
<dict>
<key>ProfileURL</key>
<string>https://mdmserver.example.com/psso.mobileconfig</string>
<key>Package</key>
<dict>
<key>ManifestURL</key>
<string>https://mdmserver.example.com/psso-app.plist</string>
</dict>
<key>AuthURL</key>
<string>https://idp.example.com/authenticate</string>
</dict>
</dict>
</plist>
From Github I assume that both Response Types are welcomed hence I tried with Both
Followed in JSON Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPJSON
Followed in XML Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPXML
In both Response Modes OS is not proceeding after and a error Stating Enrollment with Management Server Failed , Forbidden request (403) appears
Can someone kindly guide on where I missed, or is this any OS Bug in Tahoe 26?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Apple Business Manager
Device Management
Platform SSO
Hi Team,
Could you please share how to change/extend the expiry date of the existing iOS Distribution (In-House) certificate?
Since the membership renewal date is in March 2026 and the iOS distribution(In-House) certificate expiry date is in Feb 2026.
We use to distribute the mobile apps using the product intunes (Company portal) and via direct download link.
Please suggest since this certificate is used by multiple mobile apps by the users which can affect lot of iPhone users?
Thank you in advance
Deepak
I want to side load a .ipa file from a Mac to iPhone connected to Mac via USB. I don't want to use ABM or enterprise account. Also these can be any number of unknown devices. Is there any way to set this up automatically?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Developer Tools
Xcode
Command Line Tools
"To receive payments from Apple, you must add a bank account."
As an Apple "Individual" developer, can I accept payments to my corporate card?
this issue is posted on Community multiple times. I am here out of desperation after opening a case on IT support. when a user fills out their application, uploads resume - all of that info is saved. however, when you click "submit," the button does not work.
I (along w/tons of other ppl) have tried all the usual remedies: clear cache, try different browsers, try different networks, try different devices - NOTHING WORKS.
this is maddening b/c it is affecting my life and career. this is an urgent need.
it is also disappointing that there is no tech support for the Careers site! this was confirmed by IT support today, they could not find anything and sent me here instead.
please help! I was an apple contractor last year and want to come back but can't even submit my application.
Topic:
Business & Education
SubTopic:
General
I work at a school in NYC and have a software idea that could better support the new NYC phone ban law than current market options (i.e. Yondr pouches).
Right now at my school, students and staff scan a QR code upon entering the building to indicate that they are in the building. They scan again on the way out to indicate they've left the building. This is super helpful for attendance, particularly in emergency situations (fire drills, etc).
Imagine if when students scanned their QR code, it also activated an app similar to Opal or ScreenZen, but with an admin preset whitelisted apps. The idea is that this app would default deny access to all apps on students' phones except the admin preset whitelisted ones such as Phone, Calculator, etc. Depending on the age/needs of the student, other apps like Spotify, or medical apps could also be whitelisted.
My question is -- is this idea possible to create?
We would need admin preset controls to create the preset whitelist. We can't have students picking their own restrictions, as we know most would opt to not restrict at all.
We would need an admin dashboard so teachers/admin can see which students have activated the app in the building, and which may be trying to sneakily avoid it.
We would ideally need to be able to whitelist both system apps like Phone and Calculator, as well as non-system apps such as Spotify (and medical apps -- we have some students who manage/monitor their Diabetes with an app).
I don't have a background in software. I'm a math and health teacher. I've experimented with trying to have friends who majored in CS to create this app for me, but they've all either struggled/lost interest. So I'm also looking for a business partner in this venture.
If anyone has any guidance here, it would be so helpful! My boss (Head of School) is super interested in this idea and significantly prefers it to every other alternative that he has encountered. The problem is this idea does not exist yet!
Note: I know this is a super similar idea to the app and product "Brick". Notably, though, Brick does not have the ability for admin preset controls, or the admin dashboard. We reached out to the company to see if they're create this for us and they said it's a back burner idea that they're aware of, but it's not a priority for them right now.
Thank you for any guidance!
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Community Management
Bundle ID
Device Management
Family Controls
Hello all,
I’m hoping someone here has gone through the process of integrating an ERP system with the Apple GSX API and can offer some guidance.
We’re currently working with an AASP who asked us to integrate our ERP with the Apple GSX API. It’s the first time for both of us, and we’re a bit stuck on how to properly get started.
The AASP contacted their regional manager, who confirmed that an NDA and an Apple Developer Account would be necessary. However, he hasn’t handled this type of integration before and is still seeking internal guidance.
That was a few months ago, and due to his workload, the AASP hasn’t heard back from him yet.
Meanwhile, we’ve already enrolled in the Apple Developer Program and opened a support case, but we’ve been redirected to the forums since our case goes beyond standard support.
So now we’re trying to understand:
What steps need to be completed by the AASP?
What are the steps we, as the ERP provider, need to take in order to receive API access?
Are there any specific documents, applications, or technical requirements we should prepare in advance?
We’d really appreciate any guidance or insight from others who have gone through this process — or even partial answers to help us move forward.
Thanks in advance for your time!
Is there any mechanism to restrict camera usage on a user-owned device, once they have opted in, consented to the restriction, and installed a management profile?
Documentation suggests it was possible with allowCamera, but has be deprecated on unsupervised devices. Am I understanding correctly that it's simply not possible anymore unless the device is supervised?
Hi everyone,
I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? My firewall team wants specifics: domains (or subdomains) that need whitelisting and the ports involved.
Any official or community-sourced info would be super helpful—thanks in advance!
Topic:
Business & Education
SubTopic:
General
Hi everyone,
I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? For the fortigate and palo alto firewalls I need specifics: domains (or subdomains) that need whitelisting and the ports involved.
Any official or community-sourced info would be super helpful—thanks in advance!
Topic:
Business & Education
SubTopic:
Device Management
Hello everyone,
I’m looking for some clarity from the community regarding eligibility for the Swift Student Challenge 2026, particularly for students taking a gap year in India.
I graduated from high school (Class XII, CBSE – India) in May 2025. After graduating, I chose to take a gap year to prepare for competitive entrance examinations in India, with the goal of pursuing Computer Science / Engineering. I’ll be applying to accredited universities for programs starting in mid-2026, and I’m not currently enrolled in a college.
My question:
The eligibility guidelines state that high school graduates must have graduated within the past 6 months and must be awaiting acceptance or have received acceptance to an accredited institution. Since the submission deadline is February 28, 2026, my graduation would be about 9 months prior, which puts me in a gray area.
Has anyone here participated in, or seen others participate in, the Swift Student Challenge while taking a gap year and preparing for university entrance exams? Is there any known flexibility or precedent for students in this situation?
I’ve been following the Swift Student Challenge since 2023 and would really love to participate if I’m eligible. Any insights or experiences would be greatly appreciated.
Thanks!