Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Device Management Documentation

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How to install a configuration profile created through Apple Configurator or imazing profile editor on an unsupervised iPhone?
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
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538
Mar ’25
VPP: error 9609 when disassociate assets from user
VPP API v2 returns 9609 "Unable to find the registered user." when I disassociate assets from an existing user. Repro step: 1. Create user POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 2. Retire user POST https://vpp.itunes.apple.com/mdm/v2/users/retire { "users": [ { "clientUserId": "client-1" } ] } => user is retired 3. Recreate user with the same clientUserId POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 4. Associate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/associate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => asset associated 5. Disassociate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/disassociate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => {"errorNumber":9609,"errorMessage":"Unable to find the registered user."} Notes associate API works fine with the same payload. disassociate work with v1 API.
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195
Mar ’25
In the RequestRequiresNetworkTether property, the definition of “network-tethered” is unclear and there is a discrepancy between the actual behavior and the description in the document.
In the RequestRequiresNetworkTether property, the definition of “network-tethered” is unclear, and there seems to be a discrepancy between the actual behavior and the description in the documentation. We would like to clarify the definition of the connection state that “network-tethered” means and the specific behavior requirements when the property is set to true. Explanation of the document The description “If true, the device must be network-tethered to run the command. I was not sure whether it refers to “network connection” or “tethered communication” as the Japanese translation. Actual operation verification results The error message was “The device is not tethered. (MDMErrorDomain:12081)”. Error occurs when only carrier communication is used The following connection conditions work normally (as in the case of false) Wifi communication Combination of carrier communication and Wifi communication Tethering communication Combination of carrier communication and tethering communication Tethering connection (both parent and child devices) Inconsistencies Although the document description could be interpreted as a simple network connection requirement, actual operation is limited only to carrier communications alone Error message uses language regarding tethering, but actual tethering connection works fine
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131
Mar ’25
Can mdm contain configurations that are not supported by the system version?
Hi,team: I need to distribute an mdm configuration file containing the "ServiceManagementManagedLoginItems" service to a large number of company-supervised computers, where com.apple.servicemanagement only supports macOS 13.0+. However, I cannot effectively distinguish whether the device system where the mdm configuration file needs to be installed is greater than 13. Can I directly install the mdm configuration file on all devices? Will installing the mdm configuration file on devices less than 13 have any impact on the system or other configuration items in mdm? The description link of ServiceManagementManagedLoginItems is: https://developer.apple.com/documentation/devicemanagement/servicemanagementmanagedloginitems
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278
Mar ’25
Mass deployment of certificates and marking it as trusted
Hello, I have a system, which is able to execute bash/zsh scripts on a set of machines. The default behaviour is that the signature of the script is checked on the machine, which is executing it, and in case if it is not signed properly, the system rejects the execution. An own certificate has to be created for signing the scripts, which means that the certificate has to be installed and marked as trusted on the target machines (which are executing the script). I've been using : "/usr/bin/security add-trusted-cert ..." command to install the certificate on the machines as trusted. Since macOS Big Sur, the above command was prompting the local user for admin credentials. To avoid this, Apple suggested to use the following command to temporarily disable and re-enable the confirmation dialog : 1.: /usr/bin/security authorizationdb write com.apple.trust-settings.admin allow 2.: /usr/bin/security authorizationdb write com.apple.trust-settings.admin admin Now with the release of macOS Sequoia, the above command : "/usr/bin/security authorizationdb write com.apple.trust-settings.admin allow" does not work any more. It gives the following output : NO (-60005) I have the following questions : 1.: Could you please suggest an alternative way for IT administrators to install certificates on their machines, without any user confirmation? 2.: Could you please suggest how the same could be achieved using a bash/zsh script? In which context could the above commands : "/usr/bin/security authorizationdb write com.apple.trust-settings.admin allow" and "/usr/bin/security authorizationdb write com.apple.trust-settings.admin admin" still work? Thank you for your help in advance!
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3.9k
Mar ’25
Can the MDM status be changed while the user's screen is locked?
Hello, I am an iOS developer managing an MDM app. In this app, we are only using the camera restriction feature. Can the MDM status (specifically, the camera state) be changed while the user's screen is locked? We want to communicate with our server in the background and apply changes, but there is no known information about this. I would appreciate your help!
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290
Mar ’25
iOS/iPadOS Updates via MDM fail if the device has OS Deferral settings applied
We have noticed that if we apply forceDelayedSoftwareUpdates in Restrictions profile, it causes ScheduleOSUpdates to fail or go into an invalid state. For example: On my iOS device, we have set the forceDelayedSoftwareUpdates to 90 days which removed the latest iOS update iOS 18.2 from the Software Updates section on the device. Post this, if I schedule an update for iOS 18.2 using ScheduleOSUpdateCommand, it fails to download. If I schedule the same without forceDelayedSoftwareUpdates, the update works as expected. Please help what could be the reason for this behavior as forceDelayedSoftwareUpdates should not block ScheduleOSUpdates.
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952
Mar ’25
Safari Application not listed in system_profile command
Issue - Safari application not fetched from system_profile command Use case - We are trying to get list of installed applications in the mac. For this we use System_profiler command to fetch the details list. It is working good, but the thing is , It doesnt fetch Safari app as an installed Application. Command used - **/usr/sbin/system_profiler SPApplicationsDataType** Can anyone suggest any other way to fetch the installed applications list from the mac , which includes all the apps (including safari app) and remains effective ?
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298
Mar ’25
How to apply Managed App Configuration into the app installed via Declarative Device Management?
We want to set key-value pair (installation_token: xxxxx) into an app installed by MDM. Formerly we could set the key-value using Settings MDM command like this. <dict> <key>Command</key> <dict> <key>RequestType</key> <string>Settings</string> <key>Settings</key> <array> <dict> <key>Configuration</key> <dict> <key>installation_token</key> <string>xxxxxxx</string> </dict> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> </dict> </array> </dict> We can still use this for the apps installed withInstallApplication MDM command, however we cannot apply this configuration into the app using Declarative Device Management. When we try it, we got an error like this. <dict> <key>CommandUUID</key> <string>.............</string> <key>Settings</key> <array> <dict> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>12008</integer> <key>ErrorDomain</key> <string>MDMErrorDomain</string> <key>LocalizedDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> <key>USEnglishDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> </dict> </array> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> <key>Status</key> <string>Error</string> </dict> </array> How can we work with managed application configuration with DDM?
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915
Mar ’25