Dear Apple Developer Support, Our iOS application offers subscriptions with a free trial period. We understand that in South Korea, due to local subscription regulations, users must explicitly provide consent for recurring payments before the subscription converts from a free trial to a paid period. We have the following questions regarding how StoreKit handles this scenario: When a free trial is about to convert to a paid subscription for a user in South Korea, does StoreKit send a StoreKit.Message (or SKStorefront.Message) to the application to obtain the required consent for recurring payments? If such a message is sent, would the Reason for this message be StoreKit.Message.Reason.priceIncreaseConsent, or would it be another specific reason related to initial recurring payment consent after a trial? If our application receives such a message and we choose to defer its display, what is the maximum recommended or permissible deferral period? Is it possible to save the data of a received StoreKit.Message and display it to the user at a later time, for instance, after the application has been closed and subsequently reopened? Are there any best practices or limitations regarding this? We need this information to ensure our application correctly handles these consent requirements in compliance with South Korean policies and provides a smooth user experience. Thank you for your guidance.

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any Apple Server Notifications from the sandbox. However, when I use the Request Test Notification option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase. It looks like sandbox purchase notifications are not being sent, even though the test notification works fine.

the email say this notification type will be available to you in production beginning May 27, 2025, and you can test it in sandbox now. but i didn't receice this notification yet

https://developer.apple.com/documentation/appstoreserverapi/send_consumption_information If the customer provided consent, respond by calling this API and sending the consumption data in the ConsumptionRequest to the App Store. If not, respond by calling this API and setting the customerConsented value to false in the ConsumptionRequest; don't send any other information. Since our server would be receiving CONSUMPTION_REQUEST server notifications and will be the one calling the Consumption API, how do we know if the user has provided consent? That info doesn't seem to be in the server notification or anywhere else.

I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

I've just released my first on app store. I have monthly renewing subscription on my app, there is no pay wall for few days. When I look at my app store page after release it shows me app price upfront instead of users download the app. I know I have subscription, but I don't want it to be upfront before install I know other store that have the same model and users get to download their app. What am I missing?

We are currently using App Store Server Notifications V2 in a production environment, but occasionally encounter the error "Failed to parse signedTransactionInfo in the notification payload. status=VERIFICATION_FAILURE." What could be the cause of this error? Also, is there a way to resolve this error? After the notification from Apple was received on the server side, it was passed to the Apple library and an error occurred in the Apple library when decryption was performed.

I am currently developing an auto-renewal subscription in-app purchase for my app. Currently, the subscription items have already been approved in appStoreConnect, and the .store file is synced with appStoreConnect, so the subscription items are displayed well and the test is also progressing well. However, when I build without using the .store file to perform sandbox testing, the subscription items do not appear and response.invalidProductIdentifiers appears. Is there anything I need to do additionally so that the subscription items can appear in response.products? ps. The bank account item in the contract is in 'processing' status, and the paid app contract status is 'waiting for user information'.

I'm developing an app and I think I've implemented what I need to in the swift code. However, when I click the Purchase button in my app, I see "Cannot connect to App Store" when the App Store app opens. Attached are images showing how I've configured the Sandbox user. What am I doing wrong? I expect to be able to do a fake purchase to test subscription activation in the app, but it doesn't work.

Question: In the sandbox environment, I attempted to perform an In-App Purchase within an IME (Input Method Extension) using a sandbox test account. The purchase flow completed successfully, and I received the success callback. However, I encountered an issue: no receipt file is generated. I tried checking with both the main app’s bundle and the IME’s bundle, but the receipt file was not found in either case. When I attempted to refresh the receipt using SKReceiptRefreshRequest, it failed with an exception (error code: 0). I would appreciate any guidance on how to resolve this issue.

I would like to clarify that my app is a Reader APP and a hybrid application built with Vue.js and Capacitor. To comply with Apple’s guidelines, I am not using any third-party SDKs for account management or payments. Instead, I am attempting to use the official StoreKit External Link Account API as required. To achieve this, I created a custom native Capacitor plugin in Swift, which calls the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController) to present the required modal before redirecting users to manage their accounts externally. However, I am encountering a technical issue: When building the app in Xcode 16 (with iOS Deployment Target set to 16+), the Swift compiler cannot find the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController). I have attached a screenshot showing the error in Xcode. Could you please clarify if there are any additional requirements or steps needed to access these StoreKit 2 APIs in a hybrid (Capacitor/Vue) app? Is there any limitation for hybrid apps, or is there a specific configuration needed in Xcode or the project to make these APIs available? I am committed to fully complying with Apple’s guidelines and want to ensure the best and safest experience for my users. Any guidance or documentation you can provide would be greatly appreciated. my plugin: my app in xcode - build failed I would really appreciate it if someone could help me.

After downloading Backyard Birds and following the steps in the section "Configure the sample code project" (i.e. enabling local StoreKit testing in the scheme). When I run the macOS app from within XCode, the following error occurs. Whenever I try to purchase any item from within the app, I am presented with the following error dialogue: "Couldn’t communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." This happens after I click the purchase button (i.e. the button that displays the price). The Xcode logs show the following errors: Error handling payment sheet request: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={NSDebugDescription=The connection to service created from an endpoint was invalidated from this process.} Type: Error | Timestamp: 2025-09-26 18:05:36.214491+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafed followed by Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=5115 "Received failure in response from Xcode" UserInfo={NSDebugDescription=Received failure in response from Xcode, NSUnderlyingError=0x600001545470 {Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={AMSDescription=Ein unbekannter Fehler ist aufgetreten. Versuche es erneut., AMSURL=http://localhost:49244/WebObjects/MZBuy.woa/wa/inAppBuy, NSDebugDescription=The connection to service created from an endpoint was invalidated from this process., AMSStatusCode=200, AMSServerPayload={ "app-list" = ( ); dialog = { cancelButtonString = Cancel; defaultButton = Buy; explanation = "Do you want to buy one Box of Nutrition Pellets for $3.99?\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Confirm Your In-App Purchase"; okButtonAction = { buyParams = "bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY&bvrs=1.0&offerName=pellet.box&quantity=1&deviceVerification=0aee9116-fef7-5d20-b21b-b28848615717&storekitViewInitiated=true"; itemName = "pellet.box"; kind = Buy; }; okButtonString = Buy; paymentSheetInfo = { caseControl = true; confirmationTitle = Pay; countryCode = US; currency = USD; designVersion = 2; displayPrice = "$3.99"; flexList = ( { value = ( { style = priceMain; value = "$3.99"; }, { style = priceSub; value = "One-time charge"; } ); }, { header = "$null"; value = "For testing purposes only. You will not be charged for confirming this purchase."; } ); price = "3.99"; requestor = AppStore; salableIcon = "http://localhost:49244/StoreKit/AppIcon?bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY"; salableIconType = app; salableInfo = ( "Box of Nutrition Pellets %%image_0%%", "Backyard Birds", "In-App Purchase" ); styles = ( { bold = true; name = priceMain; size = large; }, { color = gray; name = priceSub; }, { bold = true; name = priceMainSpaceBefore; size = large; spacingBefore = medium; } ); title = { type = text; value = Xcode; }; }; }; "download-queue-item-count" = 0; dsid = 17322632127; failureType = 5115; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }}}} Type: Error | Timestamp: 2025-09-26 18:05:36.346918+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafea I am running Xcode Version 26.0.1 (17A400) macOS Sequia 15.7 What I have tried so far: created a new admin user, logged in as that user, installed Xcode and ran the Backyard Bird sample from there. Same error. This also happens with my own app, when I am trying to test purchasing. How can I further debug this problem?

Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto

Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?

I am developing and testing Apple Promotional Offers and encountered issues during implementation. Purchase Failure When using the following API, the promotional purchase sheet is displayed, but after attempting payment, the transaction fails. API: public static func promotionalOffer( offerID: String, keyID: String, nonce: UUID, signature: Data, timestamp: Int ) -> Product.PurchaseOption Observed behavior: Alert shows: Unable to Purchase [Environment: Xcode] Not Eligible for Offer Console logs: AMSErrorDomain Code=305 ASDErrorDomain Code=3903 Discount Not Applied When calling this API, there are no errors, but the promotional price is not applied, and the user still sees the original price. API: public static func promotionalOffer( _ offerID: String, compactJWS: String ) -> [Product.PurchaseOption] Questions Does Promotional Offers support testing with .storekit files in Xcode? Can Promotional Offers be tested with sandbox accounts using real offers configured in App Store Connect? How should I troubleshoot and resolve the above issues? • Could it be related to the subscription history of the sandbox account? • Do I need to use TestFlight instead of Xcode to test certain scenarios? • Could this be caused by signature parameters or StoreKit configuration?

Hi, I am experiencing an issue with in-app subscriptions in my React Native application known-singles, using the react-native-iap library. When a user subscribes to a plan, the transaction executes successfully, and a receipt is returned. However, the transaction remains in a pending state indefinitely and does not update. Additionally, the transaction amount is not deposited into my bank account, even though all banking details are correctly set up in App Store Connect. We have thoroughly debugged the issue on our end but could not identify the cause. TestFlight transactions complete successfully, but real purchases remain stuck in pending status. Here are the relevant details of our implementation: React Native version: 0.60.4 react-native-iap version: 4.2.2 Could you please assist in resolving this issue? Any guidance on why transactions are not being completed and why payouts are not being processed would be greatly appreciated. Looking forward to your support.

Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.

Hi everyone, I've been going back and forth with Apple’s review team for over 10 days now, and I'm still unable to get my first In-App Purchase (IAP) working correctly. Here's what’s happening: ✅ The IAP works perfectly when I build and run directly from Xcode. ❌ However, when I test the app via TestFlight, tapping the purchase buttons does nothing—the IAP sheet doesn't appear. Key issue (I think): I believe the IAP hasn't been submitted properly for review. On App Store Connect, I cannot select the IAP under the “In-App Purchases” section of the version submission page. It's grayed out or not listed at all. As a result, Apple keeps rejecting my binary due to the IAP not being included in the review. What I’ve already done: Created the IAP (non-consumable) Set pricing and cleared all errors Checked Bundle ID, Product ID, and entitlements Added In-App Purchase capability to the app target Uploaded the binary via Xcode Waited multiple times for status updates My questions: What’s the correct process to link the IAP to a specific app version if it doesn't show up in the version page? Could this be an issue with App Store Connect metadata or approval timing, or am I missing something in Xcode/build settings? Is there any way to force re-sync the IAP so it appears when submitting the build? Has anyone resolved a similar issue recently? This process has been incredibly frustrating, and the feedback from the review team so far has been very vague. I would really appreciate any detailed insight or steps to ensure the IAP is submitted correctly and works on TestFlight. Thank you in advance!