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Support in-app purchases and interactions with the App Store using StoreKit.

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StoreKit 2 not loading subscription products
Hi everyone, I’m seeing a strange behavior with StoreKit 2 and I’d like to know if anyone else experienced this. My subscription group “ROTA Premium” (Monthly + Annual) is currently Waiting for Review in App Store Connect. What works In Xcode’s StoreKit sandbox, everything loads correctly: Products appear Trial starts Purchases work What doesn’t work In TestFlight and App Review, StoreKit 2 returns zero products, so my paywall shows: “No subscription options found.” There are: No geo restrictions No backend No VPN/IP filtering Paid Apps Agreement is accepted App Review said the device was online, but couldn’t give technical help. My question Has anyone seen StoreKit 2 fail to load subscription products when the subscription group is still in Waiting for Review? Do subscription groups need to be reviewed together with the app version for StoreKit 2 to return them in TestFlight/App Review? Any advice would be appreciated! Thanks.
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88
Nov ’25
SubscriptionStoreView - Restoring Subscriptions
I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }
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121
Nov ’25
SubscriptionStoreView Localization Error
Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.
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210
May ’25
Storekit configuration broken in Xcode 16.4 the file has been changed
Hi everyone, After updating to Xcode 16.4, my StoreKit configuration stopped working. Whenever I run the app with a .storekit file set as the active scheme, I immediately get this alert: “The file has been changed. Do you want to save your changes or revert to the file on disk?” No matter if I choose Save Anyway or Revert, StoreKit testing does not work - the purchases are not simulated, and the scheme is basically broken. This issue didn’t exist in Xcode 15.4 - the same StoreKit configuration file works fine there. What I tried so far: Clearing Derived Data - no effect Making sure no scripts/tools modify the .storekit file - still happens Restarting Xcode and macOS - no change Environment: Xcode 16.4 Happens in both Simulator and on device Reproducible 100% Has anyone else seen this in 16.4? Any known workarounds until Apple fixes it? Thanks!
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455
Oct ’25
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
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Dec ’25
Unexpected Change in Apple Refund Handling CONSUMPTION_REQUEST - Impact on Subscription App with AI Backend
We offer a 3-day free trial, and our paywall clearly states that users will be charged after the trial ends. However, some users request refunds after the charge - even after fully using our app for days or even weeks. In some cases, refunds are approved despite the users having consumed our AI processing services for up to a month. Since our app relies on backend AI processing, each user session incurs a real cost. To prevent losses, we utilize RevenueCat’s CONSUMPTION_REQUEST system and have set our refundPreference to: "2. You prefer that Apple declines the refund". Until recently, Apple typically respected this preference, and 90% of refund requests were declined as intended. However, starting about a week ago, we observed a sudden reversal: Apple is now approving around 90% of refund requests, despite our refund preference. As a result, we are operating at a loss and have had to halt both our marketing campaigns and our 3-day free trial. We’re trying to understand whether this shift is due to a change in Apple’s refund policy, or if we need to handle CONSUMPTION_REQUEST differently on our end. Has anyone else experienced similar changes? Any insights would be greatly appreciated.
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360
May ’25
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
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321
Oct ’25
StoreKit returning 0 products (IAPError: storekit_no_response)
Hi everyone, I’m facing an issue where StoreKit is returning 0 products from the App Store, even though my auto-renewable subscriptions are approved in App Store Connect. When calling queryProductDetails using Flutter’s in_app_purchase package (which uses StoreKit under the hood), StoreKit reports success but returns an empty list. The logs show the following error: IAPError(code: storekit_no_response, source: app_store, message: "StoreKit: Failed to get response from platform.") InAppPurchase.isAvailable() returns true, but no product details are received. Already verified: • Subscriptions are approved in App Store Connect • Product identifiers in the app match those in App Store Connect exactly • In-App Purchase capability is enabled in Xcode • Paid Applications Agreement, banking, and tax details are active and complete • Using the latest version of the Flutter in_app_purchase package StoreKit should normally return the list of available products in the production environment, but it consistently returns an empty array along with the “storekit_no_response” error. Has anyone else encountered this issue or found any potential causes for StoreKit failing to return products in the production environment? Any insights would be greatly appreciated. Thank you.
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Nov ’25
restoreCompletedTransactions not working on iOS 26
I use [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. Works on my App which is in the store (compiled pre-iOS 26). If I compile the same App now, same codebase with Xcode Version 26.0, restore does not work. Nothing happens. Tested on real device (iOS 26). Documentation says its deprecated, but my deployment target is iOS 12. Anyone has similar issues? Any recommendations?
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93
Sep ’25
StoreKit2: appAccountToken in purchase() always returns first value instead of updated UUID
Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
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Nov ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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221
Jun ’25
how is the refund amount calculated for auto-renewing upgrade?
Hi, We have a app with some auto-renewing subscription in a group of subscriptions. When a user upgrade from a subscription to another, the "user receive a refund of the prorated amount of their original subscription" (https://developer.apple.com/app-store/subscriptions/). How is the prorated calculated ? Example : subscription to 14,99$ / month. If subscriber upgrade after 10 days, is the refund calculated 10/30 of 14,99$ (so ~5$) ?
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87
Sep ’25
StoreKit 2 - Is it necessary to finish unverified transactions?
The sample code provided in https://developer.apple.com/wwdc21/10114 doesn't appear to call finish() on unverified transactions, and I haven't been able to find any documentation regarding what to do with unfinished transactions. However, Apple has always emphasized the importance of finishing transactions, and since a transaction object is provided even with the unverified state, I'd love some guidance!
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2.8k
May ’25
AppTransaction.shared doesn’t return originalAppVersion for users who installed the app in 2017
Hi, I'm using the AppTransaction.shared API to retrieve the originalAppVersion, but I'm encountering issues for users who originally installed the app in 2017. Specifically, the property doesn't seem to return the expected value (or returns nil) for these older accounts. I have verified this issue using a real App Store purchase from 2017. Steps to Reproduce: Use a test account that originally downloaded the app in 2017. Call: let shared = try await AppTransaction.shared print(shared.originalAppVersion) Observe that originalAppVersion is missing or not returned correctly. Any insights on whether this is expected behavior for very old App Store purchases, or if there is a workaround to reliably detect the original app version? Thanks in advance!
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135
May ’25
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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2w
Inquiry Regarding Potential StoreKit v2 Transaction Handling Issue
Dear Apple Technical Support Team, We have encountered a potential issue related to transaction handling while using StoreKit v2, and would greatly appreciate your assistance in confirming the behavior or providing any relevant guidance. Issue Description: When calling Transaction.unfinished and listening to Transaction.updates on the client side, we noticed that some transactions—despite having already been processed and successfully completed with finish()—are being returned again upon the next app launch, which results in duplicate receipt uploads. Current Handling Flow: 1. Upon app launch: • Iterate over Transaction.unfinished to retrieve unfinished transactions; • Simultaneously listen for transaction changes via Transaction.updates (e.g., renewals, refunds); 2. For each verified transaction, we immediately call await transaction.finish(); 3. We then construct a transaction model, store it locally, and report it to our backend for receipt verification; 4. After the server successfully verifies the receipt, the client deletes the corresponding local record; 5. On every app launch, the client checks for any locally stored receipts that haven’t been uploaded, and re-uploads them if necessary. Key Code Snippets: private static func verifyReceipt(receiptResult: VerificationResult) -> Transaction? { switch receiptResult { case .unverified(_, _): return nil case .verified(let signedType): return signedType } } public static func handleUnfinishedTransactions(payConfig: YCStoreKitPayConfig, complete: ((YCStoreKitReceiptModel?) -> Void)?) { Task.detached { for await unfinishedResult in Transaction.unfinished { let transaction = YCStoreKitV2Manager.verifyReceipt(receiptResult: unfinishedResult) if let transaction { await transaction.finish() if transaction.revocationDate == nil { let receipt = YCStoreKitV2Manager.createStoreKitReceiptModel( transation: transaction, jwsString: unfinishedResult.jwsRepresentation, payConfig: payConfig, isRenew: false ) complete?(receipt) } } } } } private func observeTransactionUpdates() -> Task<Void, Never> { return Task { for await updateResult in Transaction.updates { let transaction = YCStoreKitV2Manager.verifyReceipt(receiptResult: updateResult) if let transaction { await transaction.finish() if transaction.revocationDate == nil { let receipt = YCStoreKitV2Manager.createStoreKitReceiptModel( transation: transaction, jwsString: updateResult.jwsRepresentation, payConfig: self.payConfig, isRenew: false ) self.callProgressChanged(.receiptPrepared, receiptModel: receipt, errorType: .none, error: nil) } } } } } Our Questions: 1. Is it possible for Transaction.unfinished or Transaction.updates to return transactions that have already been finished? Specifically, if a transaction was successfully finished in a previous app launch, could it still be returned again during the next launch? 2. Are there any flaws in our current handling process? Our current sequence is: finish() → construct model → local save → report to server → delete after verification. Could this order lead to timing issues where StoreKit considers a transaction unfinished? 3. If we need your assistance in investigating specific user transaction records or logs, what key information should we provide? We greatly appreciate your support and look forward to your response to help us further optimize our transaction processing logic.
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97
Jul ’25
StoreKit2.Transaction.updates Returning Large Amounts of Historical Transactions, Causing Verification Traffic Surge
Over the past two days, we've observed an unusual spike in requests from some iOS users to our server endpoint responsible for verifying App Store purchase receipts. After sampling and analyzing the data, we found that the cause is related to the behavior of StoreKit2.Transaction.updates. Specifically, when listening for transaction updates, the system returns a large number of historical transactions — some dating back as far as one year. These callbacks are interpreted as "new" transactions, which in turn trigger repeated calls to Apple’s receipt verification servers, leading to an abnormal surge in traffic and putting pressure on our backend services. This behavior is ongoing and is something we've never encountered in our previous experience. It appears to be outside of expected behavior, and we suspect it may be due to some kind of abnormality or unintended usage scenario. We would appreciate guidance on the following: Is this a known behavior or issue with StoreKit2? Are there specific device states or conditions that could cause the system to emit historical transactions in bulk? Are there any recommended practices for mitigating or filtering such transaction floods? We have attached logs for reference. Any help identifying the root cause or suggestions for investigation would be greatly appreciated. 2025-07-24 12:39:58.594 +0400 listenForTransactions :{ "appTransactionId" : "704289572311513293", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1713445834000, "originalTransactionId" : "430001791317037", "purchaseDate" : 1713445834000, "quantity" : 1, "signedDate" : 1753346396278, "storefrontId" : "143481", } 2025-07-24 12:39:58.594 +0400 listenForTransactions :{ "appTransactionId" : "704289572311513293", "deviceVerificationNonce" : "c4f79de2-a027-4b34-b777-6851f83f7e64", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1713445849000, "originalTransactionId" : "430001791317270", "purchaseDate" : 1713445849000, "quantity" : 1, "signedDate" : 1753346396278, "storefrontId" : "143481", "transactionId" : "430001791317270", } 2025-07-24 12:39:58.594 +0400 listenForTransactions :{ "appTransactionId" : "704289572311513293", "deviceVerificationNonce" : "02f305d7-0b2d-4d55-b427-192e61b99024", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1713511999000, "originalTransactionId" : "430001792218708", "purchaseDate" : 1713511999000, "quantity" : 1, "signedDate" : 1753346396278, "storefrontId" : "143481", "transactionId" : "430001792218708", } 2025-07-24 12:39:58.598 +0400 [INFO] [MKPaymentService:23]: [XLPay] listenForTransactions :{ "appTransactionId" : "704289572311513293", "deviceVerificationNonce" : "5ca85907-1ab6-4160-828e-8ab6d3574d6f", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1713512034000, "originalTransactionId" : "430001792219189", "purchaseDate" : 1713512034000, "quantity" : 1, "signedDate" : 1753346396278, "storefrontId" : "143481", "transactionId" : "430001792219189", } 2025-07-24 12:39:58.599 +0400 listenForTransactions :{ "appTransactionId" : "704289572311513293", "deviceVerificationNonce" : "04869b50-b181-4b69-b4ff-025175e9cf14", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1713512049000, "originalTransactionId" : "430001792219440", "purchaseDate" : 1713512049000, "quantity" : 1, "signedDate" : 1753346396278, "storefrontId" : "143481", "transactionId" : "430001792219440", }
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Sep ’25