When sending a single push notification to iOS 18 devices users receive the same notification multiple times. This issue appears specific to iOS 18 and was not observed in previous iOS versions Our server logs confirm each notification is sent only once. Notification payloads include proper apns-id values for identification and no network issues detected on our side

Hi Apple Support team, I would like to inform you that we were receiving push notifications to all regions. Recently we were facing push notifications are not receiving to brazil region. For all other regions we are receiving. We are using same APSN certificate. Any region specific permissions do we need to add. Please let me know. Thanks.

When performing the P12 certificate sending test, there was an error stating that authentication failed due to the remote party closing the transport stream. May I ask how to solve this?

Hi there, we noticed high volume of 410 responses from APNs. It started on July 19th and we see it across multiple apps. Is there some sort of mass token invalidation/removal that's happening on APNs?

We are currently planning the development of an iOS healthcare application that will require the use of Critical Alerts. I understand that these notifications bypass Do Not Disturb and Silent mode, and therefore require special entitlement from Apple. We understand that Critical Alerts require a special entitlement from Apple. Could you please clarify: Do we need to request and obtain Apple’s approval for Critical Alerts before we begin development of the app? Or can we apply for this entitlement after we have a working build or prototype ready? We want to ensure compliance and streamline our development process, so any guidance on the appropriate timing for the entitlement request would be greatly appreciated.

I dont want my server to be spammed. Currently I am only in payment-related notifs (eg: user successfully renewed his subscription, user didnt successfully renew his subscriptions, ..) Where can I set that?

Hi All, im working on a project to send a push notification in CarPlay. Current accepted by apple entitlements is driving. Are custom actions / buttons allowed/supported in CarPlay notifications?

This is in an iOS Simulator running iOS 18.2 I send a start live activity push notification from the Push Notifications Console on icloud.developer.apple.com. When checking the console.log output it seems to receive the message, yet the activity does not appear in the dynamic island. (the app is backgrounded when I test this) Can anyone tell me why it's not showing? Starting the same activity from within the app using Swift code works fine. Here is the console.app output: default 11:01:59.060954+0100 apsd <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0>: Sending push to client. UUID: (null) default 11:01:59.061012+0100 apsd Dispatching high priority message on server: <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0> default 11:01:59.061770+0100 apsd Looking up connection on peer: 4304b50 found <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0> default 11:01:59.062283+0100 liveactivitiesd APSXPCDeliverMessageEvent: Created APSIncomingMessage. UUID: (null) default 11:01:59.062642+0100 liveactivitiesd <APSConnection: 0x600003d18000> Delivering message from apsd: <APSIncomingMessage: 0x600000c2e9a0> 2897852514 com.****.****.push-type.liveactivity default 11:01:59.062763+0100 liveactivitiesd <APSConnection: 0x600003d18000> Delivering message from apsd. UUID: (null) default 11:01:59.063374+0100 liveactivitiesd <APSConnection: 0x600003d18000> making delegate (<SessionPushNotifications.APSPushConnection: 0x600000227460>) calls to deliver message 2897852514 { aps = { alert = { "loc-key" = "recording_started_message"; "title-loc-key" = "recording_started_title"; }; attributes = { isRecording = 1; }; "attributes-type" = SWAutomaticTripRecorderActivityAttributes; "content-state" = { distance = 0; }; event = start; timestamp = 1742374701; }; } for topic com.****.****test.push-type.liveactivity default 11:01:59.063440+0100 liveactivitiesd <APSConnection: 0x600003d18000> calling <SessionPushNotifications.APSPushConnection: 0x600000227460> connection:didReceiveIncomingMessage: default 11:01:59.063740+0100 liveactivitiesd Acquiring keep-alive with reason: Received message default 11:01:59.063785+0100 liveactivitiesd Keep-alive reasons: ["Received message": 1] default 11:01:59.063803+0100 liveactivitiesd <APSConnection: 0x600003d18000> returned from <SessionPushNotifications.APSPushConnection: 0x600000227460> connection:didReceiveIncomingMessage: default 11:01:59.063883+0100 liveactivitiesd <APSConnection: 0x600003d18000> responding with an ack for message with guid E19D7D04-12A0-4F1B-B33C-F6BF57EE2EFF default 11:01:59.063921+0100 liveactivitiesd <APSConnection: 0x600003d18000> responding with an ack. UUID: (null) default 11:01:59.063996+0100 apsd Looking up connection on peer: 4304b50 found <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0> default 11:01:59.064019+0100 apsd <APSUserCourier 0x100f052a0 development 0> informed that <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0> acknowledges incoming message with guid E19D7D04-12A0-4F1B-B33C-F6BF57EE2EFF tracingUUID (null) default 11:01:59.064063+0100 liveactivitiesd Received message: topic: Topic(unsuffixed: "com.****.****test"); channelID: nil; token: Optional(128 bytes); eventType: start(SessionPushNotifications.IncomingMessage.EventType.StartParameters(attributesType: "SWAutomaticTripRecorderActivityAttributes", attributesData: 20 bytes, inputs: [])) for environment: development default 11:01:59.064198+0100 liveactivitiesd Received push event for com.****.****test::pushToStart default 11:01:59.064232+0100 liveactivitiesd Adding push-to-start budget for com.****.****test::pushToStart default 11:01:59.064273+0100 liveactivitiesd Acquiring keep-alive with reason: Database default 11:01:59.064296+0100 liveactivitiesd Keep-alive reasons: ["Database": 1, "Received message": 1] default 11:01:59.064313+0100 liveactivitiesd Acquiring keep-alive with reason: Database default 11:01:59.064330+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1] default 11:01:59.064342+0100 liveactivitiesd Reduced budget for com.****.****test::pushToStart to: 9 default 11:01:59.064358+0100 liveactivitiesd Topic com.****.****test.push-type.liveactivity has remaining budget for pushToStart of 9 default 11:01:59.064369+0100 liveactivitiesd Topic com.****.****test.push-type.liveactivity has not used any budget for activity default 11:01:59.064436+0100 liveactivitiesd Scheduling wake to re-evaluate push subscription budgets at 2025-03-19 11:01:59 +0000 default 11:01:59.064547+0100 liveactivitiesd Earliest nonwaking date from task "Push server budget timeout expiration": 2025-03-19T12:01:59+01:00, finalWakeTarget: 2025-03-19T12:01:59+01:00 3599.999696 default 11:01:59.064593+0100 liveactivitiesd Earliest waking date from task "Push server budget timeout expiration": 2025-03-19T12:01:59+01:00, finalWakeTarget: 2025-03-19T12:01:59+01:00 3599.999651 default 11:01:59.064620+0100 liveactivitiesd Scheduling nonwaking task for: 2025-03-19T12:01:59+01:00 in 3599.999622s default 11:01:59.064659+0100 liveactivitiesd Scheduling waking task for: 2025-03-19T12:01:59+01:00 in 3599.999584s default 11:01:59.064671+0100 liveactivitiesd Acquiring keep-alive with reason: wake scheduling default 11:01:59.064692+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1, "wake scheduling": 1] default 11:01:59.064734+0100 liveactivitiesd Scheduling waking task for adjusted date: 2025-03-19T12:01:59+01:00 in 3599.999508s default 11:01:59.064768+0100 liveactivitiesd xpc_activity_register: com.apple.sessionkit.wake, criteria: dictionary default 11:01:59.064843+0100 liveactivitiesd Received pushToStart notification for com.****.****test::pushToStart default 11:01:59.064955+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1] default 11:01:59.064979+0100 liveactivitiesd Publishing event: timestamp: 2025-03-19 08:58:21 +0000; activityIdentifier: F432AB2F-1799-4437-B54B-6D9D70A0B260; eventType: start(SessionPushNotifications.PushEvent.EventType.ActivityStartParameters(attributesType: "SWAutomaticTripRecorderActivityAttributes", attributesData: 20 bytes, contentSourceRequests: [ActivityKit.ActivityContentSource.Request.push(request: ActivityKit.PushActivityContentSource.Request.push, target: ProcessDescriptor.Request("com.****.****test")), ActivityKit.ActivityContentSource.Request.process(target: ProcessDescriptor.Request("com.****.****test"))]))

We would like to better understand the discrepancy between a Push To Start and the subsequent Updates where I see a number of recipients drop greatly. Our assumption is that this is a result of the end user not clicking the "Allow" prompt when a push to start widget is shown on the screen for the first time, but we currently do not have a way to listen to the user's choice when prompted. Is there any way of tapping into this, to determine if this is in fact where the variance is coming from, or if there is actually just a problem with the request to retrieve the update token from our end?

Hey everyone! I'm trying to develop an app that would need to send periodic notifications (every 20 minutes, for instance) to the user even when the app is not running (but only when the phone is being used). I've been reading through the prior comments and all about not being able to have a timer run in the background in the way I need it to, but I wanted to ask if there's any way around this, or is there truly no way? If there is no way to do this, I was just now considering another workaround, where I could try getting the time they open their phone, and from there, I schedule local notification for every 20 minutes or so for the entire day, and they keep sending until the phone is turned off, when the rest of the scheduled local notifications are cancelled. Is this possible? I would also appreciate any other suggests/workarounds for this. Happy to provide any additional details needed! Thanks!

If a notification: ONE_TIME_CHARGE is used to ship the IAP content, it involves a point where the client might not finish the transaction, yet the item is shipped. Will an unfinished purchase affect refunds?

Dear Apple Engineer Recently we found that our push delivery rate has decreased. On the website "https://icloud.developer.apple.com/dashboard/notifications/teams/43Y657P48S/app/com.taobao.fleamarket", we found that starting from January 8, 2025, "Discarded - Token Unregistered" showed an upward trend, from millions to tens of millions. We have not found the reason, and hope you can help us. Team ID: 43Y657P48S Bundle ID: com.taobao.fleamarket Here are some failed tokens, in "Device Token Validator" The query is valid, but the user cannot receive the message: 56025f656cc3aa701898037f59e8d0cb937263ff5585cd1cec9ae661dcc15b19 5fbbd1e604d3662d7583e9377676f8fa276005145278d6dea04b4fc85a7b070e f0970602551f8d249d8f97960a74006ad78688b52fec6b0d19a585 207caff62e 9388fb40209c100afc2db728342f6fe86c7e34787a8fe4a92b73d2503c5286e0 a2819a4708462588b07452ed827d9afb03c343b586e70dcb67a9981f76295704 8949373cd43783fa3e23d38d55ee1fd72475b39f9c2d2fedca3ecb925b094240 Best Regards!

Is there anyway that I could use AVAudioSession, AVAudioPlayer or anything similar in Notification Service Extension? I am trying to implement Audio Playback in the Notification Service Extension to play specific audio file when receiving Notification regardless the app state(foreground, background or killed), but I am not able to activate audio session in Notification Service Extension. NSError *sessionError = nil; BOOL success = [[AVAudioSession sharedInstance] setCategory:AVAudioSessionCategoryPlayback error:&sessionError]; success = [[AVAudioSession sharedInstance] setActive:YES error:&sessionError]; if (!success) { NSLog(@"Error activating audio session: %@", sessionError); } Below is the error that I got when I am trying to run the code above in Notification Service Extension. Error Domain=NSOSStatusErrorDomain Code=561015905 "Session activation failed" UserInfo={NSLocalizedDescription=Session activation failed}

The iOS documentation shows notification actions buttons with the text center aligned: https://developer.apple.com/documentation/usernotifications/declaring-your-actionable-notification-types But there's no apparent way for an app to control this. The buttons are controlled and rendered by the system and the text is always left aligned. Is there some way to get the text center aligned?

I am trying to retrieve delivered notifications using UNUserNotificationCenter.getDeliveredNotifications(completionHandler:), but I have encountered an issue: Notifications triggered by UNTimeIntervalNotificationTrigger or UNCalendarNotificationTrigger appear in the delivered list. However, notifications triggered by UNLocationNotificationTrigger do not appear in the list. Here is the code I use to fetch delivered notifications: UNUserNotificationCenter.current().getDeliveredNotifications { notifications in for notification in notifications { print("Received notification: \(notification.request.identifier)") } } The notification is scheduled as follows: let center = UNUserNotificationCenter.current() let content = UNMutableNotificationContent() content.title = "Test Notification" content.body = "This is a location-based notification." content.sound = .default let coordinate = CLLocationCoordinate2D(latitude: 37.7749, longitude: -122.4194) // Example coordinates let region = CLCircularRegion(center: coordinate, radius: 100, identifier: "TestRegion") region.notifyOnEntry = true region.notifyOnExit = false let trigger = UNLocationNotificationTrigger(region: region, repeats: false) let request = UNNotificationRequest(identifier: "LocationTest", content: content, trigger: trigger) center.add(request) { error in if let error = error { print("Error adding notification: \(error.localizedDescription)") } } Why does getDeliveredNotifications not return notifications that were triggered using UNLocationNotificationTrigger? How can I retrieve such notifications after they have been delivered?

Facing issue while sending push notification through the application. The APNs certificate is valid. Below is the error log. System.AggregateException: One or more errors occurred. ---> PushSharp.Apple.ApnsNotificationException: Apns notification error: 'ConnectionError' ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.EndSend(IAsyncResult asyncResult) at System.Net.Sockets.NetworkStream.EndWrite(IAsyncResult asyncResult) --- End of inner exception stack trace --- at System.Net.Security._SslStream.EndWrite(IAsyncResult asyncResult) at System.Net.Security.SslStream.EndWrite(IAsyncResult asyncResult) at System.IO.Stream.<>c.b__53_1(Stream stream, IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncTrimPromise1.Complete(TInstance thisRef, Func3 endMethod, IAsyncResult asyncResult, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at PushSharp.Apple.ApnsConnection.<SendBatch>d__21.MoveNext() --- End of inner exception stack trace --- at PushSharp.Apple.ApnsServiceConnection.<Send>d__2.MoveNext() --- End of inner exception stack trace --- ---> (Inner Exception #0) PushSharp.Apple.ApnsNotificationException: Apns notification error: 'ConnectionError' ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.EndSend(IAsyncResult asyncResult) at System.Net.Sockets.NetworkStream.EndWrite(IAsyncResult asyncResult) --- End of inner exception stack trace --- at System.Net.Security._SslStream.EndWrite(IAsyncResult asyncResult) at System.Net.Security.SslStream.EndWrite(IAsyncResult asyncResult) at System.IO.Stream.<>c.<BeginEndWriteAsync>b__53_1(Stream stream, IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncTrimPromise1.Complete(TInstance thisRef, Func3 endMethod, IAsyncResult asyncResult, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at PushSharp.Apple.ApnsConnection.d__21.MoveNext() --- End of inner exception stack trace --- at PushSharp.Apple.ApnsServiceConnection.d__2.MoveNext()<---

Background: The project was created in Xcode 5, then recreated in new Xcode. Before migration, push notifications worked without issues, after migration device token stopped being extracted. Problem: iOS app registers for push notifications, but didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError methods are not being called. Current situation: App is registered for push notifications (isRegisteredForRemoteNotifications = true) Notification permissions are granted Entitlements are configured correctly (aps-environment: development) Bundle ID: com.autoserviceonline.app Team: BUSINESSVISION COMPANY, TOO (NS3FSG45V7) But callback methods are not being called What I've already tried: Deleted and recreated all App IDs in Apple Developer Portal Cleared Xcode cache and derived data Created new APNs certificates and provisioning profiles Removed "ghost" certificate from Keychain Access Problem persists Additional information: Also noticed that Push Notifications Console opens non-existent project "BV.TestSwiftData" with Personal Team instead of current corporate App ID com.autoserviceonline.app. These issues might be related to project migration from old Xcode. Request: Why iOS doesn't call callback methods for device token, although registration was successful?

I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch. I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well? I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.

Hello, we have a problem with fake call on iPhone device for incoming calls. When I leave the iPhone in idle state for 30, 40 seconds and dialed voip app number the iPhone rings and there is no problem. When I leave it in idle for longer time one minute or two minutes I get "Call Failed to Connect" on iPhone's display and after this fake call I get second call with real calling number displays on iPhone. This first fake call is triggered by wake up push notification type 'voip'. If I switched off this wake up push notification type 'voip' and device's token has not expired yet I don't get fake call and iPhone's directly displays calling number. But in this situation we need to use wake up push notification type 'voip' on during a certain time to keep the device's token in our database and continuing to receive calling number without fake call. If we switched off the wake up push notification type 'voip' on certain time we need to activate again wake up push notification type 'voip' for incoming calls to wake up the iPhone. And in this way every time on every incoming call the iPhone's will display first fake call "Call Failed to connect" and after that the call with Calling number. How we can eliminate this fake call and use only one wake up push notification only for incoming calls not use second type wake up push on certain time? Thank you, I paste here our code for this: public ApnClient(IOptions settings) { var httpHandler = new HttpClientHandler() { ClientCertificates = { new X509Certificate2(certificate.Export(X509ContentType.Pfx)) }, }; ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls13; this.httpClient = new HttpClient(httpHandler) { DefaultRequestVersion = HttpVersion.Version20, DefaultVersionPolicy = HttpVersionPolicy.RequestVersionOrHigher, BaseAddress = new Uri(settings.Value.ApnProdBaseUri), DefaultRequestHeaders = { { "apns-topic", ApnsTopic }, }, }; } public async Task<bool> WakeUpDevice(string deviceToken, string callId) { this.requestContent = new StringContent( $"{{\"aps\":{{\"content-available\":\"1\"}}}}", System.Text.Encoding.UTF8, "application/json"); var res = await this.httpClient.PostAsync($"/3/device/{deviceToken}", this.requestContent); return res.IsSuccessStatusCode; }

I am currently implementing VoIP push notifications in my iOS app using PushKit. On iOS 18, I am able to receive VoIP notifications successfully when the app is in the foreground. However, when the app is in the background or in a terminated (kill) state, the notifications do not arrive. In earlier iOS versions, my existing implementation worked as expected across all app states. This issue seems to have started after testing on iOS 18, which appears to have introduced stricter permission or background execution requirements. Questions: Has iOS 18 introduced new permission requirements or entitlements for VoIP push notifications? Do I need to explicitly request a new type of user permission for VoIP notifications? Are there additional background modes, Info.plist keys, or PushKit changes required for VoIP to work in background and terminated states on iOS 18? Additional Information: . Foreground: Works fine, pushRegistry(_:didReceiveIncomingPushWith:for:completion:) is triggered. . Background/Terminated: No call to the above delegate method. . Using correct voip push type in the payload. . PushKit is configured in AppDelegate. . Background modes for "Voice over IP" and "Background Processing" are enabled. . Using a real device with iOS 18 for testing (not simulator). Any guidance or updated documentation references for handling VoIP pushes in iOS 18 would be greatly appreciated.