Hi, When I try to add a card to wallet, I get this PKPassKitErrorDomain Code=2 error from my logs, and from the SysDiagnose, I get some more detailed error log
Error details:
Date: December 15, 2025
Time: 15:16 UTC
Request URL:
https://nc-pod9-smp-device.apple.com:443/broker/v4/devices/041B4183BA1490022104102123315131EBFE2BE7…
Response:
HTTP Status: 500 – Internal Server Error
Time profile: 0.505452 seconds
Response headers:
Server: Apple
Content-Type: text/html
X-Content-Type-Options: nosniffStrict-Transport-Security: max-age=31536000; includeSubdomainsDate: Mon, 15 Dec 2025 15:16:59 GMT
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=blockCross-Origin-Opener-Policy: same-origin
Content-Length: 170 Connection: close
Response body:
Anyone have faced this problem before?
Apple Pay
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We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue?
let passLibrary = PKPassLibrary()
let paymentPassLibrary = self.passLibrary.passes(of: .secureElement)
paymentPassLibrary is an empty array even though we have passes provisioned.
Hello,
I’m experiencing a strange issue with a newly created Subscription Group in my iOS app.
For all my existing subscription groups, everything works perfectly — initial purchase, renewals, cancellations, all notifications arrive normally.
But for this one newly created group, the first purchase never triggers any server notification from App Store Server Notifications (ASSN).
⸻
📘 Problem Summary
• I created a new Subscription Group in App Store Connect.
• The products are all Approved and Published for over a week.
• Users can successfully purchase the subscription in production.
• The purchase is shown as Purchased in the App Store purchase UI.
• The receipt can be fetched locally on device.
• But my server receives no notifications, including:
• DID_RENEW
• DID_CHANGE_RENEWAL_STATUS
• SUBSCRIBED
• ONE_TIME_CHARGE
• CONSUMPTION_REQUEST
• etc.
The old subscription groups still send notifications normally, so the notification URL and server infrastructure are correct.
We are developing a native iOS financial application called Tradu: Stocks, Forex, and CFDs (Apple ID: 6473443264), which embeds a WKWebView to render all user-facing logic. All user interactions—including authentication with MFA—occur inside this WKWebView.
To access native functionality, we use postMessage() to communicate between the web and native layers. This approach has worked successfully for biometric authentication, for example.
We are currently integrating Apple Pay In-App Provisioning and have a few questions regarding compliance with the documentation provided by our Issuer Host (Modulr). In the document titled Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions (Version 4.0, February 2023), all examples are based on a fully native application.
We’ve managed to integrate most of the In-App Provisioning flow via postMessage() up to the point of passing encryptedData to the Payment View.
Apple Pay button inside WKWebView
In Section 7: Frontend Overview, the user initiates the provisioning by tapping a native PKPaymentButton (SwiftUI example).
In our case, this button is rendered inside the WKWebView, styled according to the Apple Style Guide.
While the document references this approach as a “raw mark text supplement,” is this method acceptable and compliant with Apple’s UX and technical guidelines?
MFA requirement before provisioning
In Section 4: Security Guidelines, it is stated that the user must have passed MFA at least once before starting the provisioning flow.
In our implementation, users must complete MFA on every login (including on recognized devices) before the provisioning UI becomes available.
Even though this is not tied specifically to “unrecognized devices,” is our MFA requirement sufficient to satisfy Section 4.2?
Summary:
Is using a web-rendered Apple Pay button inside WKWebView (instead of a native PKPaymentButton) considered compliant?
Is our MFA enforcement model (required on every login) aligned with the security requirements outlined in Section 4.2 of the Apple Pay In-App Provisioning documentation?
We are integrating Apple Pay In-App Provisioning in our banking application using an external SDK. The provisioning flow works on the iOS Simulator (mock sheet appears), but fails on real devices via TestFlight with the error:
internalInconsistency: "PKAddPaymentPassViewController can not be created"
Environment:
Xcode 16
iOS 18
Real device: iPhone (tested via TestFlight / Distribution build)
Card network: Mastercard
What we've verified:
com.apple.developer.payment-pass-provisioning entitlement is set to YES in our .entitlements file
The entitlement is confirmed present in our Development provisioning profile via security cms -D -i embedded.mobileprovision | grep payment-pass → returns <true/>
PKAddPaymentPassViewController.canAddPaymentPass() returns true on the device
The card is NOT already in Apple Wallet (0 local/remote Secure Element passes)
All provisioning data is present and valid (encryptedPayload, authorizationCode, primaryAccountSuffix, cardholderName)
The external SDK is configured successfully at app launch
Diagnostic logs from TestFlight build:
canAddPaymentPass: true
Local SE passes: 0
Remote SE passes: 0
suffix: 6165
name: [redacted]
encryptedPayload length: 1130
authCode length: 514
scheme: Mastercard
Card already in Wallet: false
Error: internalInconsistency("PKAddPaymentPassViewController can not be created")
Testing matrix:
Environment
Result
Simulator
Mock sheet appears (not a real test)
Device + Debugger attached
PKAddPaymentPassViewController error
Device + Debugger detached (Dev build)
SDK error 903: "device environment unsafe"
TestFlight (Distribution)
PKAddPaymentPassViewController cannot be created
Questions:
Can PKAddPaymentPassViewController fail to be created even when canAddPaymentPass() returns true? What other conditions could cause this?
Is there a way to verify that the Distribution provisioning profile correctly includes the payment-pass-provisioning entitlement after it has been approved by Apple?
Are there any additional Apple Pay entitlements or configurations (e.g., Wallet merchant setup, pass type identifiers) required beyond com.apple.developer.payment-pass-provisioning for In-App Provisioning to work?
Does regenerating the Distribution provisioning profile on Apple Developer Portal resolve cases where entitlements were added after the profile was originally created?
Any guidance would be greatly appreciated. Thank you.
What is the version policy for the Apple Pay SDK Javascript ?
The documentation refers to this link :
https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js
The future updates will overrride the file on that link ? Is there a way to be notified of any changes ?
We are using a previous version named v1 :
https://applepay.cdn-apple.com/jsapi/v1/apple-pay-sdk.js
What are the risks not using changing to the lastesdt link ?
Thank you for your help.
On Applepay's docs it talks about the ability to do "flexible" payments and scheduling for future purchases. We need to be able to make only a single approval of an Apple payment for multiple submissions later on. Think, deferred payments at an arbitrary schedule without presenting the ApplePay dialog each and every time.
The docs suggest that may be possible, but are maddeningly vague on how to do that. Is it possible or not? Can we store an approved merchant's token for example and leverage that for future transactions?
Topic:
App & System Services
SubTopic:
Apple Pay
We are working with a large fintech org on project connected with provisioning payment cards to Apple Wallet.
When we add a previously provisioned card to the Wallet (using the Wallet UI, Add card -> Previous card). It adds the card on one device showing the Express Travel card screen after the card is added allowing the user to set the card as an express travel card during the provisioning flow but never on our other devices. All of the test devices are clean and have only the same single card provisioned.
What triggers the Express Travel Card screen to be shown during the add previous card flow? (Why is it showing on one device and not another).
Our company sells insurance and we'd like to offer annual renewals via Apple Pay on the Web. Most of the docs seem to point towards using recurringpaymentrequest but this method required an amount value which would only be calculated at renewal time.
It appears that Shopify is doing something akin to what we want where they do auto payments so my question is can we do annual payments with unknown renewal prices with Apple Pay for Web ?
What we cannot do is show the renewal price like this as it being insurance is almost certain to change.
This is our current code which works but won't get past the regulator.
const applePayPaymentRequestAnnual = {
countryCode: 'GB',
currencyCode: 'GBP',
supportedNetworks: ['visa', 'masterCard'],
merchantCapabilities: ['supports3DS'],
requiredBillingContactFields: ['postalAddress', 'email'],
requiredShippingContactFields: ['phone'],
recurringPaymentRequest: {
paymentDescription: 'Annual Insurance Renewal',
regularBilling: {
label: 'Annual Renewal Premium',
amount: price,
paymentTiming: "recurring",
recurringPaymentIntervalUnit: "year",
recurringPaymentStartDate: year + "-" + month + "-" + day + "T00:00:00.000Z",
type: 'final'
},
managementURL: window.location.protocol + '//' + window.location.host + '/manage-policy',
tokenNotificationURL: window.location.protocol + '//' + window.location.host + '/apple-pay-notifications'
},
lineItems: [{
label: alabel,
amount: price,
}],
total: { label: alabel, amount: price, type: "final" },
}
I developed a web app using .net c#. The app runs a workflow which included Apple payment. App can work on any browser of any device (even non-IOS).
When the app is browsed using PC windows Chrome browser, the payment sheet will show with QR code to scan using iPhone. If I cancelled the pop-up by clicking on X without scanning the code, and then returned to idle screen and performed another payment, I will reach paymentRequest.Show() but nothing will show and no errors are logged in console.
Note that:
I use Payment Request API
The issue appear on the second payment.
The issue will be solved once I refresh the page.
My app supports both single and separate pages mode and issue appear on both.
I used to see an error "Uncaught NotSupportedError: Failed to execute 'define' on 'CustomElementRegistry': the name apple spinner has already been used with this registry. So I thought the issue might be in loading the apple SDK script multiple times, and solved the issue to be loaded only once. The error disappeared but the issue persist without errors.
Hello,
We are experiencing an issue with Apple Pay integration in our application. We are using WKWebView to handle various payment methods, but we are unable to complete payments via Apple Pay.
Upon debugging the WKWebView, we received the following error message: "400 No required SSL certificate was sent" when attempting to process the payment.
Currently, we are using a Let's Encrypt SSL certificate. Could you please confirm whether this certificate is suitable for Apple Pay, or if we should be using a different SSL certificate?
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Apple Pay on the Web
Apple Pay
Tap to Pay on iPhone
Hi Team,
For last 24 hours one of our team members is unable to login to apple dev portal due to two factor authentication not being sent.
Error we are getting is "Verification codes can't be sent to this phone number at this time. Please try again later"
Topic:
App & System Services
SubTopic:
Apple Pay
Currently, on our Production environment, when calling https://apple-pay-gateway.apple.com/paymentservices/paymentSessio,n we are randomly receiving:
"Payment Services Exception merchantId={Value} unauthorized to process transactions on behalf of merchantId={Value} reason={Value} is not a registered merchant in WWDR and isn't properly authorized via Mass Enablement, either."
Since launching Apple Pay on our platform we have received a new Domain Verification File and looking at some of the Domain Verification File that are hosted on the domains they are different to ours.
Questions around the Domain Verification File
Would we have to update every single Domain Verification File every time we receive a new one ?
Does the paymentSession verfiy/call the Domain Verification File on the domain listed at https://[DOMAIN_NAME]/.well-known/apple-developer-merchantid-domain-association ?
What happens if the Domain Verification File doesnt match the one that we currently have ?
Would we have to regrester our Domains everytime we get a new Domain Verification File ?
Topic:
App & System Services
SubTopic:
Apple Pay
A team observed lots of timeouts from the Apple Pay session endpoint: https://apple-pay-gateway-cert.apple.com/paymentservices/paymentSession
Is it expected or some kind of an implementation issue from the caller side?
Thanks!
Topic:
App & System Services
SubTopic:
Apple Pay
Hi all,
I’m running into a confusing issue with Apple Pay domain verification. Apple’s documentation says to host the verification file at:
https://yourdomain.com/.well-known/apple-developer-merchantid-domain-association
And the portal itself seems to expect the file to be served with .txt extension during verification. My first verification passed, but subsequent checks are failing — and I’m wondering if this mismatch is the cause.
Should I Keep the .txt and configure my server to serve it at both paths?
Would appreciate any insights or official clarification.
Thanks!
Topic:
App & System Services
SubTopic:
Apple Pay
Hi everyone,
I have a question regarding App Store approval. In my country, Apple In-App Purchases are not supported, so for users in unsupported regions we need to use a third-party payment provider. For countries where In-App Purchases are supported, we plan to use Apple IAP.
Could you please advise on the correct approach to ensure the app complies with App Store guidelines and can be approved?
Topic:
App & System Services
SubTopic:
Apple Pay
Cybersource production support has clarified issue as below
"On the BAD Case, it seems that the Apple Payload did not contain the "onlinePaymentCryptogram" object within the JSON. The Cryptogram is critical and mandatory.
Since the merchant cannot really control this, and since CYBS is just decrypting the payload and uses it, we cannot comment as to why it was missing.
The merchant would need to reach out to Apple and/or decrypt the payment themselves locally to check if and why this data was not present, for troubleshooting purposes."
Apple Sandbox is not available in India, also Apple Pay itself is not supported by Indian Banks. How can I still test using Apple Pay sandbox in India? I am trying to add test cards on my iPhone and it fails to add it. It tries to connect to Issuer, which it should not for sandbox Apple Id.
Can anyone help how to achieve this?
Hello everyone,
We're implementing Apple Pay on the web and are already live, processing transactions. However, we've noticed that occasionally the onlinePaymentCryptogram returned in the paymentData contains spaces, causing it to be rejected by acquirers.
Has anyone else encountered this issue? Any insights would be greatly appreciated.
We are unable to add/remove Merchant IDs in App IDs identifier profile, after pressing "Edit" button on "Apple Pay Payment Processing" section, then choosing desired Merchant ID to check/uncheck from the available Merchant IDs, then pressing Continue/Save/Confirm buttons - nothing happens, the "Save" button text briefly changes to "Processing" and then back To "Save" and we still have previously enabled Merchant IDs and the Save button is still in enabled state, any help?